Oracle Apex Middleware - SC Cleared

Whitehall Resources are currently looking Oracle Apex Middleware - SC Cleared.

This role will be Inside of IR35, so you will be required to use an FCSA Accredited Umbrella Company.

Key Requirements:

- The Candidate is required to support incremental scope and provide support for the 4 instances of the Oracle APEX (enterprise application platform), hosted in Azure.
- This Oracle APEX (enterprise application platform) service needs to have maintenance support coverage, including production & breakfix support.
- 9x5 Support Mon-Friday.
- L1 through L3 Support.
- Middleware support for Oracle Fusion (Weblogic, Web Server etc.)
- Oracle Apex, Fusion support.
- Provide FAQ support.
- Update Knowledge base for new incidents.
- Provide advanced troubleshooting support (check for integration issues, hardware & software interoperability, error simulation etc.) for incidents.
- Root Cause Analysis.

Key Experience:

- Implement updates that are raised for preventive and corrective maintenance tasks.
- Monitoring of application KPIs for any application related events that may cause business disruption, using existing tools and processes.
- Break Fix Support.
- Provide break-fix support to resolve L3 incidents to minimize application downtime.
- Replicate incident in non-Production.
- Analyse application code and/or configuration to identify the errors leading to the incident.
- Identify fixes (for the errors), implement, and test the fixes.
- Follow required processes to implement emergency fixes in Production.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.