We are looking for a Security Cleared Oracle Apex Middleware Engineer to support incremental scope and provide support for the 4 instances of the Oracle APEX (enterprise application platform), hosted in Azure.

This Oracle APEX (enterprise application platform) service needs to have maintenance support coverage, including production & break-fix support.

Skills: Middleware (WebLogic), web server, Oracle Apex, SQL, PL/SQL, etc.

Responsibilities:

• 9x5 Support Mon-Friday
• L1 through L3 Support
• Middleware support for Oracle Fusion (WebLogic, Web Server etc.)
• Oracle Apex, Fusion support
• Provide FAQ support.
• Update Knowledge base for new incidents.
• Provide advanced troubleshooting support (check for integration issues, hardware & software interoperability, error simulation etc.) for incidents.
• Root Cause Analysis.
• Routine Maintenance: Implement updates that are raised for preventive and corrective maintenance tasks.
• Monitoring of application KPIs for any application related events that may cause business disruption, using existing tools and processes.
• Provide break-fix support to resolve L3 incidents to minimize application downtime.
• Replicate incident in non-Production.
• Analyse application code and/or configuration to identify the errors leading to the incident.
• Identify fixes (for the errors), implement, and test the fixes.
• Follow required processes to implement emergency fixes in Production.

If you feel you have the skills and experience needed for this role; please do apply now.