Job Title: Microsoft Dynamics Technical Architect/Consultant (Contractor)

Clearance: Must be SC Cleared

Location: Remote/Hybrid (with occasional travel to client sites in the UK)

Contract Duration: 6 months

Start Date: ASAP

Company: Triad Group Plc

Role Overview: We are looking for an experienced Microsoft Dynamics Technical Architect/Consultant to support a key public sector client transitioning from their current 'People Hub' platform, which manages HR-related activities such as expenses and holiday requests. The client is currently exploring ServiceNow and Microsoft Dynamics as their platform of choice. The selected candidate will play a critical role in advising the client on the suitability and integration of the solution within their existing ecosystem, ensuring a smooth transition and alignment with their business needs.

The Microsoft Dynamics Technical Architect/Consultant will collaborate closely with a ServiceNow Consultant specialist throughout the advisory process. This role requires a strategic thinker with a deep understanding of Microsoft Dynamics capabilities, excellent problem-solving skills, and the ability to guide clients through complex digital transformations.

Key Responsibilities:

• Assessment & Advisory:
• Conduct a thorough assessment of the client's current 'People Hub' platform and HR processes.
• Advise on the suitability of Microsoft Dynamics as a replacement, considering the client's specific needs and objectives.
• Collaborate with Triad's team to provide a comprehensive evaluation of both platforms (ServiceNow and Dynamics) and recommend the most suitable solution.

• Solution Architecture:
• Design a robust Microsoft Dynamics architecture that aligns with the client's strategic goals and technical requirements.
• Ensure the proposed architecture integrates seamlessly with existing systems and processes.
• Develop high-level design documents, including data models, process flows, and technical specifications.

• Stakeholder Engagement:
• Engage with key stakeholders, including client leadership, IT teams, and end-users, to gather requirements, present findings, and provide expert guidance on the Microsoft Dynamics platform.
• Facilitate workshops and presentations to communicate complex technical concepts to non-technical stakeholders.

• Implementation Planning:
• Develop a detailed implementation roadmap, including timelines, resource requirements, and risk mitigation strategies.
• Provide hands-on support during the initial phases of implementation, ensuring adherence to best practices and successful project delivery.

• Knowledge Transfer & Support:
• Provide knowledge transfer sessions to the client's internal teams, ensuring they are equipped to manage and maintain the Microsoft Dynamics platform post-implementation.
• Offer ongoing support and troubleshooting during the transition period.

Required Skills & Experience:

• Proven experience as a Microsoft Dynamics Technical Architect/Consultant, with a strong portfolio of successful ServiceNow implementations.
• Deep understanding of Microsoft Dynamics platform capabilities, including HR Service Delivery, IT Service Management (ITSM), and IT Operations Management (ITOM).
• Experience in assessing and integrating Microsoft Dynamics with existing enterprise systems.
• Strong knowledge of digital transformation principles and best practices.
• Familiarity with ServiceNow and its integration with other platforms is a plus.
• Excellent stakeholder management skills, with the ability to engage and influence senior leaders and technical teams.
• Strong analytical and problem-solving abilities, with a focus on delivering practical and scalable solutions.
• Outstanding communication and presentation skills, capable of explaining complex concepts to diverse audiences.
• Experience working with public sector clients is highly desirable.

Why Triad?

• Join a company with a 35-year Legacy of excellence in digital transformation and innovation.
• Be part of a dynamic and flat-structured team that values autonomy and creativity.
• Work on high-impact projects with a meaningful purpose, contributing to positive change in society.
• Competitive contract rate with opportunities for future engagements.

Application Process: To apply for this role, please submit your CV

Triad Group Plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and communities.