IT Support Contractor (German Speaking)

Apps IT are seeking an IT Support contractor to help our client on a contract basis for 12 months.

We are seeking a highly motivated and experienced IT Support Contractor to join our team at our new facility in Germany. The successful candidate will be responsible for providing comprehensive IT support, ensuring the smooth operation of our IT systems and infrastructure. This role requires a minimum of 5 years of experience in a similar position, strong technical skills, and the ability to work both independently and as part of a team.

• Provide technical support for PCs, peripheral devices, and the M365 suite of applications.
• Troubleshoot and resolve hardware and software issues in a timely manner.
• Assist with the setup and maintenance of Servers and networking equipment.
• Ensure the security and integrity of IT systems, with a focus on cyber-security best practices.
• Deliver exceptional customer service and support to end-users, both on-site and remotely.
• Document and track support requests, resolutions, and escalate issues as necessary.
• Collaborate with other IT team members and departments to ensure seamless IT operations.
• Conduct regular maintenance and updates to IT systems and infrastructure.
• Participate in IT projects and initiatives as required.
• Provide support for other office locations in Germany, with limited travel as needed.

This is a German speaking position.