My client, a thriving FMCG company, is seeking an Account Manager to join their Watford office.

Responsibilities:

· Oversee all account management activities for a diverse range of customers.

· Handle customer sales ledgers and address overdue debt inquiries.

· Serve as a key contact for customers, cultivating close relationships and networks.

· Strive to meet monthly targets and KPIs.

· Establish and maintain rapport with new and existing clients, ensuring they receive professional yet personable service.

· Act as the primary point of contact for your clients/customers.

· Answer inbound calls and resolve customer queries.

· Manage a high volume of email correspondence.

· Perform general administrative tasks.

· Advocate for customers to ensure the company understands their key requirements.

· Identify and pursue new business opportunities.

· Ensure profitability by setting accurate product prices for customer orders and managing pricing for product changes.

Skills and Experience:

· Excellent telephone manner and strong communication skills.

· Strong organizational and analytical abilities, with the capacity to multi-task and prioritize workloads.

· Self-motivated with the ability to work independently.

· Effective time management skills and ability to meet tight deadlines.

· Strong written communication skills and keen attention to detail.

· Proven ability to plan and execute business development strategies.

· Demonstrated success in achieving sales targets.

· Proficient verbal and written communication skills.

· Reliable organizational skills, attention to detail, and solid IT and numerical proficiency.

· Capability to work both independently and as part of a team.

Benefits:

· Pension

· Bonus scheme

· Team incentives/ days out

· Hybrid