Role: Dynamics Admin (F&O)
Salary: Up to £45'000
Location: Wiltshire/Somerset - 2 days p/w (Negotiable)

You'll be joining a large end-to-end delivery team providing development and support to our business services across the D365 product line. The Dynamics F&O Administrator forms an important part of the team, supporting users from across the business and providing project support as required.

Responsibilities:

• Providing high-quality application support on all production Dynamics Finance and Operations instances across both the regulated and unregulated businesses.
• Managing tickets associated with the Dynamics based business services according to ITIL principles
• Maintaining and configuring all elements of Dynamics Finance and Operations to best practice standards and managing the related wave upgrade process
• Understanding and supporting integrations into Dynamics across a broad range of applications for different parts of the business
• Contributing to the expansion of our Dynamics offerings by providing advice to business partners and project teams on the native capabilities of Dynamics
• Supporting project delivery by providing technical analysis, solution input and instance administration.
• You will also be required to assist in the provision of a 24/7 support function to our critical business systems and applications, so the company can maintain its service levels to customers and regulators. There is a 10% salary uplift for being part of our out-of-hours rota.

What do I need?

Ideally, you will have the following skill set and qualifications:

• An in-depth knowledge of the Microsoft Dynamics Finance and Operations product
• Foundational knowledge of the full Microsoft Dynamics Suite of business applications
• Experience in application support, while working in an enterprise environment, ideally within an ITIL framework.
• A customer-focused approach to work alongside excellent communication skills and business awareness
• Great problem-solving skills and the ability to work using your own initiative
• The ability to manipulate and extract data to enable analysis for incident and problem resolution
• The ability to understand customer requests and the business processes supported by ERP systems
• The ability to use business administration and a general familiarity with the data integration tools surrounding Microsoft Dynamics (Scribe, CDS, etc)
• Experience using Microsoft developer tools for Dynamics and Microsoft Teams Foundation Server, Azure Dev Ops, Lifecycle Services (LCS) and Microsoft Visual Studio.

Benefits for you

• Pension - up to 20% combined contribution.
• 25 days' holiday rising to 28 with length of service.
• Opportunity to buy and sell up to five days' holiday.
• Health benefits package.
• Life assurance (up to four times your salary).
• Electric vehicle salary exchange.
• Cashback and discounts from over 1,200 retailers.
• Paid volunteering day.
• Enhanced family leave.
• Interactive health and wellbeing platform.