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Care Quality Supervisor

Posted on Sep 10, 2019 by TEONFA CARE GROUP (PLYMOUTH)

Plymouth, Devon, United Kingdom
Admin & Secretarial
Immediate Start
£18k - £20k Annual

Opened in December 2018, our Plymouth branch is the newest branch of Teonfa Care. The branch provides care for people in their own homes across Plymouth. We strive to meet the needs of all of our clients in a friendly and open way, listening to feedback and altering our practice accordingly.

We are looking for a Care Quality Supervisor


  • Review & support of community staff to ensure high quality care delivery to clients
  • Conduct client telephone and face to face reviews then reflecting changes in the care plans and on the CarePlanner system
  • Produce, distribute, and audit client documentation (monthly)
  • Manage changes in client care package
  • Conduct assessments following new referrals and inducting community staff
  • Set up and maintenance of customers care information on the CarePlanner system and creating and maintaining client files
  • Carry out community supervisions (spot checks)
  • Provide cover for Care Coordinator during leave/absence
  • Perform On Call / Out of Hours duties to maintain a safe service (1 week per month)
  • Maintain good relationships with the local authority and relevant third parties to a care package
  • Support in the producing of client/staff rosters.


  • Experience in Domicillary Care
  • Computer literacy (Excel, Word, e-mail)
  • Experience of meeting CQC standards (ideally in a 'Good' establishment)
  • Must hold a valid UK driving license and access to a vehicle

Minimum NVQ Level 3, or willing to work towards

Interested? Send your CV and covering letter to us by clicking APPLY NOW

Reference: 754761384

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