ServiceNow Developer/Business Analyst

Posted on Sep 10, 2019 by I.T. Alliance N.I. Ltd

Cork, Ireland
IT
Immediate Start
Annual Salary
Contract/Project

We have a requirement for ServiceNow Developer/Business Analyst

This is a 6month contract and will be based in Cork, Ireland

ServiceNow Developer/Business Analyst

Responsibilities

  • Engagement with the different Service now stakeholders to define and scope new requirements and identify issues
  • Documentation of requirements and analysis of changes required to Service Now
  • Complete basic administration tasks for the Service Now application, including but not limited to:
    • Group/User updates
    • Roles/Responsibilities updates
    • Simple workflow development and Request development(non Scripting)
  • Manage the Service Now Incident queue
  • Manage Service Now Change request administration
  • Perform basic administration tasks on Service now
  • Engage in UAT activities
  • Documenting Service now SOPs and guidance
  • Engage with Portfolio/Project Mangers for other projects which will impact Service Now.

Reference: 754748990

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