Lead Teller- Middlefield Full Time
Posted on Sep 10, 2019 by The Middlefield Banking Company
People Helping People
We have a great opportunity for you become part of a team with experienced and passionate employees serving the local community. The work we do is rewarding with a great environment where ' people help people'
Our employees use their various talents and knowledge to help our customers achieve the dreams they have for their life. Our focus on people has resulted in growth and subsequent opportunities for advancement for employees. We may be the right fit for you if you are passionate about helping others reach their goals, believe in going the extra mile and are a good cultural fit for the environment we've created.
Summary of Teller Duties: The Lead Teller provides exceptional customer service to new, potential and existing customers. A Lead Teller receives and processes all transactions for customer related business, but not limited to check cashing, deposits, loan payments, safe deposit rent payments, sales of negotiable instruments and processing wire transfers. The Lead Teller is expected to support and promote all bank products and services while conversing with customers, by referrals generated through IQ Leads. Exceptional customer focus is critical. Additionally, the Lead Teller will monitor and promote a positive customer and employee friendly experience. Lead Tellers are expected to exude initiative and motivate. Assist the Branch Manager as needed with Branch operations including but not limited to staff scheduling and staff relations, as well as outside calling efforts. Must be a self-starter.
To be successful as a Teller at Middlefield Bank:
- Experience leading a Team
- Experienced and knowledgeable in cash handling skills
- Outstanding customer service skills
- Proficient with Microsoft Office and data entry skills
- Works with Integrity and Honesty in a team atmosphere
The Middlefield Banking Company considers applicants for all positions, without regards to race, color, religion, gender, national origin, age, disability, marital status, veteran status, or any other prohibited basis of discrimination, as provided under applicable state and federal law.