GLOBAL RETAIL OPERATIONS MANAGER
Posted on Sep 6, 2019 by LCA Consulting Services
Global Retail Operations Manager
My client has a requirement for an experienced Global Retail Operations Manager to join their project.
In this role, you will contribute to the commercial success of the Global Retail division and ensure an integrated operational set-up of our global direct to consumer business (Retail Stores, eShop) to deliver profitable sales growth.
Your main responsibilities will include:
Retail Store operations (70%)
Optimize key operational tasks and initiate, lead or co-lead the development of global operations standards on country level (eg inventory, payment, compliancy with health & safety, on-boarding, new store opening procedures etc.).
Lead the pilot and support swift roll-out of an upgraded global Retail POS solution in close collaboration with IT and other stakeholders. Ensure integration with future CRM, eShop, stock-management and other OCR functions.
eShop operation projects (30%)
Support the eShop Website re-launch (Magento2) in terms of Back End integration in close collaboration with eShop business owner, Digital Marketing and IT.
Analyse & benchmark existing business Back End processes (fulfillment, payment etc) and provide countries with the right short-and mid-term guidance and support in swift implementation.
As an ideal candidate, you:
Successfully completed university studies in economics or a comparable course of study
At least 5 to 8 years of professional experience in Retail organizations or consulting companies with experience on comparable client projects (retail focus)
Extensive knowledge in project management, preparation of business analysis or business, test and migration concepts
Excellent industry and process know-how, ie knowledge of the Retail business, processes and supporting technologies
Sound experience in managing complex projects and project teams
High technical IT affinity
Very high level of autonomy and collaboration in an international environment
Power of influence to make the local teams convinced about the brought reco
Strong analysis and problem solving skills
A very good and convincing communication in English language, German as a plus
Open to travel (30%)
In addition to your professional strengths, you are a team player with a high level of initiative, commitment and assertiveness