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Change & Communication Manager: French and English speaker, ERP deploy

Posted on Sep 5, 2019 by emagine

Marseille, France
16 Sep 2019
€500 - €500 Daily

Key Skills:

- 7+ years experience in Change Management for international ERP projects

- Excellent organisational skills

- Experience developing and implementing communication strategies

- Experience building and animating a key user community

- Training needs analysis

- Strong written and verbal communication skills in English and French

Role Brief:

Are you an experienced bi-lingual Change Manager who enjoys the challenges of working on international ERP projects?

You have an opportunity to work with a world leading company on the introduction of major ERP releases. You will be supporting the PMO Manager to co-ordinate the delivery intensive Key user training in Marseille and Singapore.

Key Tasks:

  • Build and animate the Key User community
  • Consolidate the user feedback, prioritize and make the link with the product evolution team
  • Make the link between users and the Support team and regularly communicate open incidents
  • Identify training needs and organize the training sessions with the support of the Key Users
  • Set-up an internal communication channel/collaborative environment for news related to the application and user feedback
  • Prepare induction packs for new user together with the Key Users

For a full breakdown of the project details and position deliverables please send the latest version of your CV or call Brendan with you questions.

Reference: 753004274

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