Posted on Sep 4, 2019 by IT Human Resources
Billing Specialist -Telecommunications
A leading provider of global digital infrastructure services, the company provides the integrated, globally managed tech solutions that underpin the fast-growing digital economy are looking for an experienced Billing Specialist to join their growing team close to Utrecht
Responsible for the timely billing and collection of billing charges from customers. Maintains customer accounts through effective usage of billing tools and systems. Ensures billing accuracy, consistent revenue generation, delivery of billing information to customers, and addresses billing discrepancies (eg incorrect rates, charges), tracks and keeps total receivables outstanding under control; ensures consistent cash inflow into the organization. Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding accounts. Ensuring achievement of collections targets for all segments and reducing outstanding collections and debt bucket. Ensuring New Product development is carried out with the billing and collections related requirements being included from current and future growth perspective. Ensuring Automation related requirements being carried out by Internal/External developments enabling the efficiencies and productivity. Responsible for the payment and settlement for VTS (Voice traffic) and EBA (bilateral agreements). Responsible for the credit monitoring, rating and dunning of customers. Also Lead, drive, guide and monitor operations related to credit and settlement, audit operations including annual planning, regular operations, dispute resolution with customer satisfaction focus.
Key Responsibility Areas
- Execute bill run
- Ensure billing accuracy
- Address billing discrepancies
- Timely and accurate bill run
- Minimal billing discrepancies
- Knowledge of TSQL
- Knowledge of billing processes
- Familiar with finance-process
- Familiar with Jira (ticketing system)
- Solving Rating Errors
- Do pre-billrun checks and after-billrun checks
This is an interesting opportunity for a candidate to be involved in a constantly evolving dynamic organization operating in a sector that is continuously experiencing fast growth. The successful candidate will proactively research current and future technologies that strengthen or complement the team's core capabilities. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of business investments and to assist in implementing new processing procedures.
ITHR Group is acting as an Employment Business in relation to this vacancy. ITHR Group is an Equal Opportunities employer; we welcome applicants from all backgrounds.