Genesys Engineer

Posted on Jun 24, 2024 by Brookwood
London, United Kingdom
IT
Immediate Start
£408 - £408 Daily
Contract/Project
Genesys Engineer
London - Hybrid
Up to £408 Per Day Inside IR35
6 months

Responsibilities:

Design, develop, and implement customer experience solutions on the Genesys Cloud CX platform.
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
Develop and maintain custom integrations and APIs to enhance the functionality of the Genesys Cloud platform.
Troubleshoot and resolve issues related to the Genesys Cloud environment.
Conduct regular performance tuning, optimization, and maintenance of Genesys Cloud solutions.
Provide technical support and training to internal teams and clients as needed.
Stay up-to-date with the latest features and updates of the Genesys Cloud platform and integrate them into existing solutions.
Ensure all solutions comply with industry standards, security policies, and best practices.

Skills:

Proven experience as a Genesys Cloud CX Developer or similar role.
Strong proficiency in developing solutions using the Genesys Cloud CX platform.
In-depth knowledge of contact center technologies and cloud infrastructure.
Experience with programming languages such as Java, JavaScript, Python, or similar.
Proficiency in RESTful APIs and web services.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills.
Ability to work independently and manage multiple projects simultaneously.
Knowledge of industry standards and best practices in customer experience and contact center solutions.
Version control expertise (such as GitHub)
Prior experience building and maintaining a Genesys platform via Genesys CX as a Code
Genesys Certified eg Professional, Architect or Developer

Reference: 2781514098

https://jobs.careeraddict.com/post/92499582

This Job Vacancy has Expired!

Genesys Engineer

Posted on Jun 24, 2024 by Brookwood

London, United Kingdom
IT
Immediate Start
£408 - £408 Daily
Contract/Project
Genesys Engineer
London - Hybrid
Up to £408 Per Day Inside IR35
6 months

Responsibilities:

Design, develop, and implement customer experience solutions on the Genesys Cloud CX platform.
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
Develop and maintain custom integrations and APIs to enhance the functionality of the Genesys Cloud platform.
Troubleshoot and resolve issues related to the Genesys Cloud environment.
Conduct regular performance tuning, optimization, and maintenance of Genesys Cloud solutions.
Provide technical support and training to internal teams and clients as needed.
Stay up-to-date with the latest features and updates of the Genesys Cloud platform and integrate them into existing solutions.
Ensure all solutions comply with industry standards, security policies, and best practices.

Skills:

Proven experience as a Genesys Cloud CX Developer or similar role.
Strong proficiency in developing solutions using the Genesys Cloud CX platform.
In-depth knowledge of contact center technologies and cloud infrastructure.
Experience with programming languages such as Java, JavaScript, Python, or similar.
Proficiency in RESTful APIs and web services.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills.
Ability to work independently and manage multiple projects simultaneously.
Knowledge of industry standards and best practices in customer experience and contact center solutions.
Version control expertise (such as GitHub)
Prior experience building and maintaining a Genesys platform via Genesys CX as a Code
Genesys Certified eg Professional, Architect or Developer

Reference: 2781514098

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