Senior Service Designer

Venesky-Brown

Posted on Jun 21, 2024 by Venesky-Brown
Edinburgh, Midlothian, United Kingdom
IT
Immediate Start
£680 - £680 Daily
Contract/Project
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Senior Service Designer for an initial 3 month contract with potential to extend on a rate of £680/day (Inside IR35). This role will be a hybrid of working at home and in the office. This role will be 29.6 hours per week over 4 days.

Responsibilities:

- Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met.
- Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery.
- Advise on which service design tools and methods to use.
- Work with user researchers to understand and meet the needs of users across a variety of channels.
- Work with Interaction Design, Content Design and Digital Accessibility disciplines to create holistic patterns and service features
- Champion design for users for whom assisted digital and/or accessibility technologies are required to access a service.
- Facilitate co-design with design teams, citizens services users, and other stakeholders.
- Prototype and validate proposed design solutions using a variety of tools - including non-digital approaches.
- Identify and understand constraints, communicate these and work within them (including challenging the validity of constraints where appropriate whilst ensuring standards are being met.)
- Make and guide on design decisions and communicate how decisions have been reached.

Essential Skills:

- Experience in a senior service designer role, designing and delivering a wide range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs.
- Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and prototyping) for different design life cycle phases and situations.
- Ability to communicate design approaches and insights effectively in such a way as to stimulate conversation and collaboration.
- Knowledge of other user centred design practices and experience of collaborating with them for service delivery.
- Promote the value of iterative design based on user feedback
- Enable the design process through the visual communication of ideas

If you would like to hear more about this opportunity please get in touch.

Reference: 2780091422

https://jobs.careeraddict.com/post/92182728

This Job Vacancy has Expired!

Venesky-Brown

Senior Service Designer

Venesky-Brown

Posted on Jun 21, 2024 by Venesky-Brown

Edinburgh, Midlothian, United Kingdom
IT
Immediate Start
£680 - £680 Daily
Contract/Project
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Senior Service Designer for an initial 3 month contract with potential to extend on a rate of £680/day (Inside IR35). This role will be a hybrid of working at home and in the office. This role will be 29.6 hours per week over 4 days.

Responsibilities:

- Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met.
- Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery.
- Advise on which service design tools and methods to use.
- Work with user researchers to understand and meet the needs of users across a variety of channels.
- Work with Interaction Design, Content Design and Digital Accessibility disciplines to create holistic patterns and service features
- Champion design for users for whom assisted digital and/or accessibility technologies are required to access a service.
- Facilitate co-design with design teams, citizens services users, and other stakeholders.
- Prototype and validate proposed design solutions using a variety of tools - including non-digital approaches.
- Identify and understand constraints, communicate these and work within them (including challenging the validity of constraints where appropriate whilst ensuring standards are being met.)
- Make and guide on design decisions and communicate how decisions have been reached.

Essential Skills:

- Experience in a senior service designer role, designing and delivering a wide range of service design activities including: support team members to understand the value of design, negotiating design briefs and service developments, leading service design activates, and delivering service outcomes based on user, staff and organisational needs.
- Ability to choose and apply appropriate user-centred design methods (from data gathering, idea & concept generation, co-creation and prototyping) for different design life cycle phases and situations.
- Ability to communicate design approaches and insights effectively in such a way as to stimulate conversation and collaboration.
- Knowledge of other user centred design practices and experience of collaborating with them for service delivery.
- Promote the value of iterative design based on user feedback
- Enable the design process through the visual communication of ideas

If you would like to hear more about this opportunity please get in touch.

Reference: 2780091422

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