We are currently looking on behalf of one of our important clients for a 1st 2nd Level ICT Supporter. The role is a permanent position based in the north of Fribourg Canton (a quickly commutable distance from Bern). Your Role Provide 1st 2nd level support for systems platforms. Receive, analyse, resolve document support requests incident reports. Carry out equipment procurement, order processing the configuration installation of ordered products applications. Create user accounts, user drives grant permissions. Performing Software Updates Rollouts (Client Management Software). Create update operating manuals, instructions checklists. Collaborate in the support extension of telephone infrastructure. Cooperate within ICT projects. Your Skills Experience Several years of professional ICT Support experience. Proven knowledge of various relevant systems, such as the Microsoft product range SAP. Your Profile Completed ICT training University Degree in the area of Computer Science. Enthusiastic to get involved in modern technologies, ICT consulting tasks continuous further education. Highly service oriented, trustworthy strong communication interpersonal skills. Fluent English speaker a good command of German (at least B2 level). If you wish to apply, please send us your resume in Word format with some references. You can also register on our website which will allow you to receive other exclusive and confidential job offers.