Digital Support Analyst

Henderson Scott

Posted on Jun 18, 2024 by Henderson Scott
Burton-on-trent, Staffordshire, United Kingdom
IT
Immediate Start
£28k - £28k Annual
Full-Time

Digital Support Analyst - Staffordshire - Hybrid Role - £28K,

As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps tooling.

The role

  • Incident Management; technical triage, ticket management (through internal & 3rd party support teams).
  • Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects.
  • Working with internal IT & Digital teams identifying areas of improvements that would lead to more robust, secure, efficient and performing platforms.
  • Managing Web Application Firewall to ensure security standards are being

What you'll bring

  • Knowledge of:
    • Microsoft Azure Cloud Hosting
    • Web Application support
    • Common application monitoring tools
    • Domain Management
    • SSL Certificates
    • Security
  • Investigating/Troubleshooting IT Server Infrastructure related incidents.
  • With some knowledge of; ITIL processes, Linux and Windows Server Operating Systems, LAMP based applications, .NET/IIS Web Application, Software Development/Deployment pipelines, Development and DevOps processes and Web Application Firewalls.

Benefits

  • 33 days Holiday!
  • Life Assurance (Up to 4 times your salary!)
  • Discounted Dental & Health Insurance!
  • Discount of 33% for you and 15% for your loved ones.
  • Free employee assistance program - Mental Health, well-being, Financial, & Legal support.
  • Refer a friend - When they are placed, you could receive £1,500 for referring them!
  • Retail discounts - Various different companies!
  • The chance to further your career - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Digital Support Analyst - Staffordshire - Hybrid Role - £28K


Reference: 2778068038

https://jobs.careeraddict.com/post/92091578

This Job Vacancy has Expired!

Henderson Scott

Digital Support Analyst

Henderson Scott

Posted on Jun 18, 2024 by Henderson Scott

Burton-on-trent, Staffordshire, United Kingdom
IT
Immediate Start
£28k - £28k Annual
Full-Time

Digital Support Analyst - Staffordshire - Hybrid Role - £28K,

As the Digital Support Analyst you will lead technical triage & management of technical related incidents. Providing support & maintain the company's current and future digital apps and websites, whilst supporting deployment processes through change control and associated DevOps tooling.

The role

  • Incident Management; technical triage, ticket management (through internal & 3rd party support teams).
  • Manage CI changes through IT's change control process & for any security enhancements or remedial activities & management of changes raised through projects.
  • Working with internal IT & Digital teams identifying areas of improvements that would lead to more robust, secure, efficient and performing platforms.
  • Managing Web Application Firewall to ensure security standards are being

What you'll bring

  • Knowledge of:
    • Microsoft Azure Cloud Hosting
    • Web Application support
    • Common application monitoring tools
    • Domain Management
    • SSL Certificates
    • Security
  • Investigating/Troubleshooting IT Server Infrastructure related incidents.
  • With some knowledge of; ITIL processes, Linux and Windows Server Operating Systems, LAMP based applications, .NET/IIS Web Application, Software Development/Deployment pipelines, Development and DevOps processes and Web Application Firewalls.

Benefits

  • 33 days Holiday!
  • Life Assurance (Up to 4 times your salary!)
  • Discounted Dental & Health Insurance!
  • Discount of 33% for you and 15% for your loved ones.
  • Free employee assistance program - Mental Health, well-being, Financial, & Legal support.
  • Refer a friend - When they are placed, you could receive £1,500 for referring them!
  • Retail discounts - Various different companies!
  • The chance to further your career - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Digital Support Analyst - Staffordshire - Hybrid Role - £28K

Reference: 2778068038

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