Customer Service Advisor

CV-Library

Posted on Jun 18, 2024 by CV-Library
Leeds, West Yorkshire, United Kingdom
Customer Service
Immediate Start
£11.4 - £11.4 Hourly
Contract/Project
Customer Service Advisor - Leeds

Temporary – Ongoing

Monday - Friday / 8am - 4pm (37.5 Hours Per Week)

£11.44p/hr Weekly Pay

The benefits of taking this role include:

Working with a passionate team who continuously help one another.

Experience of working for a global business

On-site parking

Subsidised canteen

Fantastic learning and development team who will assist you in your journey.

Hybrid Working After Training

Responsibilities within this role will include:

Provide support to suppliers and internal colleagues and resolve queries

Dealing with queries and complaints - incoming calls and email response

Act as a front-line colleague to provide support to retail, suppliers and head office users on queries, signposting where information can be found, triaging and servicing requests.

Handling emails that will include queries and complaints and being able to adapt to each customer

Navigate several systems to support in query resolution

Manage own workload and workflows to ensure timely resolution to queries

Working between multiple systems ensuring accurate data entry

To be successful within this role you will have the following;

Have a positive outlook, with a ‘can-do’ and ‘win/win’ attitude

Sound decision-making skills

Excellent verbal and written communication skills

Must be a self-starter, proactive and forward-thinking

A quick learner

Able to work under pressure

Ability to make effective choices to serve the customer

Share ideas and work comfortably within a team

Basic computing skills

Have a flexible approach to work

PLEASE NOTE: These roles move very quickly. Please be available to answer calls from our recruiters to discuss your application.

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Sadly we cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. We wish you all the best in your job search

Reference: 221845028

https://jobs.careeraddict.com/post/92087617

This Job Vacancy has Expired!

CV-Library

Customer Service Advisor

CV-Library

Posted on Jun 18, 2024 by CV-Library

Leeds, West Yorkshire, United Kingdom
Customer Service
Immediate Start
£11.4 - £11.4 Hourly
Contract/Project
Customer Service Advisor - Leeds

Temporary – Ongoing

Monday - Friday / 8am - 4pm (37.5 Hours Per Week)

£11.44p/hr Weekly Pay

The benefits of taking this role include:

Working with a passionate team who continuously help one another.

Experience of working for a global business

On-site parking

Subsidised canteen

Fantastic learning and development team who will assist you in your journey.

Hybrid Working After Training

Responsibilities within this role will include:

Provide support to suppliers and internal colleagues and resolve queries

Dealing with queries and complaints - incoming calls and email response

Act as a front-line colleague to provide support to retail, suppliers and head office users on queries, signposting where information can be found, triaging and servicing requests.

Handling emails that will include queries and complaints and being able to adapt to each customer

Navigate several systems to support in query resolution

Manage own workload and workflows to ensure timely resolution to queries

Working between multiple systems ensuring accurate data entry

To be successful within this role you will have the following;

Have a positive outlook, with a ‘can-do’ and ‘win/win’ attitude

Sound decision-making skills

Excellent verbal and written communication skills

Must be a self-starter, proactive and forward-thinking

A quick learner

Able to work under pressure

Ability to make effective choices to serve the customer

Share ideas and work comfortably within a team

Basic computing skills

Have a flexible approach to work

PLEASE NOTE: These roles move very quickly. Please be available to answer calls from our recruiters to discuss your application.

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Sadly we cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. We wish you all the best in your job search

Reference: 221845028

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