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RealTime Collaboration Solutions Engineer: Teleconferencing, French &

Posted on Aug 30, 2019 by emagine

Nice, Alpes-Maritimes, France
Immediate Start
€30k - €250k Daily

Audio Visual Solutions, Telepresence, Jabber, MS Teams, WebEx, French & English Speaking

Key Skills:

- Experience supporting Video Conference room users

- Experience Supporting collaboration tools eg Jabber, MS Teams, WebEx

- Good communication skills in French and English

- Ability to collect user needs and feedback and analyse user requirements

- Interest in new technologies

- Comfortable in an international and multicultural environment

Role Brief:

A global organisation needs to have effective collaboration tools allowing users to meet, share information and collaborate in Real Time. The Support Analyst ensures that the local and international needs are met effectively.

Reporting to the global head of RTC (Real Time Collaboration) solutions you will capture local requirements and ensure that VC room solutions are effective and easy to use.

Key Tasks:

- Contribute to the design, building and testing of VC and other collaboration tool solutions

- Promote effective utilization of RTC services and features in Nice

- Liaison in Nice between users, internal services, vendors, and the global RTC team

- Assist deployment teams to support delivery of services and solutions

- Ensure rooms are adequately documented for intuitive self-service

- Oversee, evolve and support room health-checks by field support

- Participate in research and review of technologies, equipment and services

For a full breakdown of the project details and position deliverables please send the latest version of your CV or call Brendan with your questions

Reference: 750487472

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