Change Administrator

CV-Library

Posted on Jun 14, 2024 by CV-Library
Shrivenham, Oxfordshire, United Kingdom
IT
Immediate Start
£28.5k - £28.5k Annual
Full-Time
Change Administrator
Shrivenham (3 Days per week)
Permanent
Up to £28.5K

Network IT are looking for a Change Administrator to join a successful team and innovative team based in Shrivenham, the Change Administrator will be required to fill a key role in a busy Change Management function. The Change Administrator will oversee the progress of numerous Change Requests for multiple customers and assist the Change Manager and Coordinator in maintaining and improving the Change Management function as a whole.

Experience in using a Service Management Toolset e.g. Remedy, Cherwell etc.
Basic understanding of ITIL best practices and ISO9001, ISO20000 & ISO27001
Previously worked within a service management function dealing with multiple customer needs simultaneously
Excellent communication skills – Including but not limited to
Daily E-mail communication
Face-to-face meetings (internal and external)
Holding conference calls
Presenting to an audience
Ability to be decisive and assertive when faced with a potential problem.
Strong organisational skills under pressure, with the ability to prioritise based on business and customer needs.
Willingness to provide feedback and use initiative to improve processes.
Must be able to hold an SC Security Clearance

A full JD is available upon request

Reference: 221832937

https://jobs.careeraddict.com/post/92038527

This Job Vacancy has Expired!

CV-Library

Change Administrator

CV-Library

Posted on Jun 14, 2024 by CV-Library

Shrivenham, Oxfordshire, United Kingdom
IT
Immediate Start
£28.5k - £28.5k Annual
Full-Time
Change Administrator
Shrivenham (3 Days per week)
Permanent
Up to £28.5K

Network IT are looking for a Change Administrator to join a successful team and innovative team based in Shrivenham, the Change Administrator will be required to fill a key role in a busy Change Management function. The Change Administrator will oversee the progress of numerous Change Requests for multiple customers and assist the Change Manager and Coordinator in maintaining and improving the Change Management function as a whole.

Experience in using a Service Management Toolset e.g. Remedy, Cherwell etc.
Basic understanding of ITIL best practices and ISO9001, ISO20000 & ISO27001
Previously worked within a service management function dealing with multiple customer needs simultaneously
Excellent communication skills – Including but not limited to
Daily E-mail communication
Face-to-face meetings (internal and external)
Holding conference calls
Presenting to an audience
Ability to be decisive and assertive when faced with a potential problem.
Strong organisational skills under pressure, with the ability to prioritise based on business and customer needs.
Willingness to provide feedback and use initiative to improve processes.
Must be able to hold an SC Security Clearance

A full JD is available upon request

Reference: 221832937

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