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Windows 10 Roll Out Technical Engineer

Posted on Aug 30, 2019 by Applause IT Ltd

Brussel, Belgium
IT
Immediate Start
€425 - €450 Daily
Contract/Project

DESCRIPTION OF TASKS:

The services to be provided are at the level Experienced System Administrator.

The following tasks will be requested by the client:

. Participate in the 3rd line support, Problem Management and on-call standby service;
. Follow-up of reported problems and escalated incidents
. Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations;
. Interact with service owners, operations managers and service teams to have a holistic view on the service and advise as needed;
. Management of central monitoring infrastructure;
. Implementation of test environment and "Proof of Concept" (POC);
. Participation in training seminars;
. Improve knowledge and competencies;
. Debugging and analysing of reported problems and escalated incidents;
. Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services;
. Assistance with roll-out of new ICT infrastructure projects;
. Operate in accordance with the defined ITIL processes and procedures;
. Preparation and test of new reference configurations (CRB) for any supported hardware;
. Integration and testing of new software versions, service packs and configuration changes;

  • Intervention on ICT infrastructure (workstations, peripherals, etc);
  • Perform patching and software deployments operations.

KNOWLEDGE & SKILLS :

Proven experience in deployment of Windows10 in large environments
Expertise in Client management and software deployment using SCCM/LANDesk or similar (installation, upgrading, patching);
Excellent knowledge of MS Office products (2K10/13/16/365)
Proven experience in managing GPOs, PKI, MDT, Bitlocker
Excellent understanding of Windows 10/7 client environment;
Internet environnement administration (browsers, IIS, TCP/IP).
Windows configuration & troubleshooting (registry, configuration files ...);
Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS);
Experience working with McAfee ePO server;
Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.);
Scripting skills;
Capable to communicate with end-users to give support on escalated incidents;
Experience in automating OS deployments, reinstallations or migrations;
Experience preparing and maintaining Reference Configuration PC image;
Strong knowledge of SCCM or LANDesk or similar for Client management for monitoring, alerting and reporting;
Experience of App-V administration and maintenance, configuration and packaging;
Excellent VB and PS skills; Experience in automation/industrialisation of installation packages;
Ability to write technical notes in English;
Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working;
Good communication skills;
Quick learning ability is required, being organized, versatile and a results-oriented team player;
Experience in providing support for enterprise environment;
Ability to cope with fast changing technologies and environments.
Experience in knowledge transfer and competencies to the 2nd level support;
Strong experience in improving operational

Standard requirements :

Secondary school (12 years education) diploma/certificate of completion is required
ITIL v.3 Foundation certification is a requirement of the contract and needs to be obtained, at the latest, 3 months after the start date.

  • AT LEAST one technical certification (besides ITIL) in their area of expertise (ie related to the component they are proposed for)secondary school (12 years education) diploma/certificate

Minimum 2 technical certifications:

o MCTS: Administering and Deploying System Centre 2012+ Configuration Manager
o MCTS: Microsoft System Centre Operations Manager 2007+
o Any MS Server or Client certification
o Installing and configuring Windows 10
o MOUS: Microsoft Office User Specialist

Language skills: Fluent in English (C1/C2) or in French

Location: Brussels

Reference: 750250634

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