Customer Success Manager

Spectrum IT Recruitment (South) Ltd

Posted on Jun 12, 2024 by Spectrum IT Recruitment (South) Ltd
Fleet, Hampshire, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time

Customer Success Manager

Excellent opportunity for a passionate Customer Success Manager to join an excellent clients team based in Fleet, Hampshire. The successful candidate will be expected to grow overall satisfaction among our client's customer-base to ultimately convert them to customer evangelist.
The successful candidate will be a forward thinking and confident individual who is happy working to their own initiative and is happy working in a customer facing environment. You will need to have strong problem-solving abilities as well as excellent communication skills.
This is a hybrid working role and as well as competitive salaries, our client offers a comprehensive benefits package.

Skills required:

  • 5+ year's experience of providing customer success ideally within a financial or software company
  • Excellent internal and external communication skills
  • Strong technical background
  • Excellent problem-solving skills including attention to detail
  • Strong knowledge of Microsoft Office suite and Microsoft Technologies (MS Share Point, Power Platform etc.)
  • Proven ability in sound planning and persistent execution.

Key responsibilities:

  • Guide and lead customers, gather and clearly document requirements
  • Conduct reviews of the products out clients are using to ensure they are maximising the benefit
  • Work closely with internal teams including the pre-sales team to establish the likely effort and definition of projects
  • Self-manage personal workload of issues against agreements, timelines, and business impact
  • Contribute towards the Customer Success KPI and targets
  • Provide best practice guidance to customers through to implementation

If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson on (see below)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.


Reference: 2775135403

https://jobs.careeraddict.com/post/91985959

This Job Vacancy has Expired!

Spectrum IT Recruitment (South) Ltd

Customer Success Manager

Spectrum IT Recruitment (South) Ltd

Posted on Jun 12, 2024 by Spectrum IT Recruitment (South) Ltd

Fleet, Hampshire, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time

Customer Success Manager

Excellent opportunity for a passionate Customer Success Manager to join an excellent clients team based in Fleet, Hampshire. The successful candidate will be expected to grow overall satisfaction among our client's customer-base to ultimately convert them to customer evangelist.
The successful candidate will be a forward thinking and confident individual who is happy working to their own initiative and is happy working in a customer facing environment. You will need to have strong problem-solving abilities as well as excellent communication skills.
This is a hybrid working role and as well as competitive salaries, our client offers a comprehensive benefits package.

Skills required:

  • 5+ year's experience of providing customer success ideally within a financial or software company
  • Excellent internal and external communication skills
  • Strong technical background
  • Excellent problem-solving skills including attention to detail
  • Strong knowledge of Microsoft Office suite and Microsoft Technologies (MS Share Point, Power Platform etc.)
  • Proven ability in sound planning and persistent execution.

Key responsibilities:

  • Guide and lead customers, gather and clearly document requirements
  • Conduct reviews of the products out clients are using to ensure they are maximising the benefit
  • Work closely with internal teams including the pre-sales team to establish the likely effort and definition of projects
  • Self-manage personal workload of issues against agreements, timelines, and business impact
  • Contribute towards the Customer Success KPI and targets
  • Provide best practice guidance to customers through to implementation

If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson on (see below)

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Reference: 2775135403

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Customer Success Manager

Leeds, West Yorkshire, United Kingdom

Customer Success Manager

London, United Kingdom

Customer Success Manager

Bury St Edmunds, Suffolk, United Kingdom

Customer Success Manager

Syston, Leicestershire, United Kingdom