IT Field Technician - 3rd Line

CV-Library

Posted on Jun 9, 2024 by CV-Library
Solihull, West Midlands (County), United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time
POST TITLE: IT Field Technician 3rd Line

LOCATION: Solihull

SALARY: £30k - 35k

Benefits:

Company pension
Free parking
On-site parking
Work from home

Responsibilities:

Playing a pivotal role in ongoing and future projects throughout the Trust.
Input into the ICT Strategic Development Plan.
Implementation of new software as per the development roadmap.
Implementation of new hardware as per the development roadmap.
Implementation of new service as per the development roadmap.
Technical input into tenders/budget requirements.
Monitor the school network and firewall logs for issues and cyber security threats.
Responsible for the cybersecurity of the school infrastructure.
Report to the IT Director on the progress of development.
AD-Hoc technical escalations where required.
AD-Hoc training to the on-site engineers.
Covering sites in the event of staff sickness & holiday or where required.
On-boarding of new sites, including implementation & migration of all services, files & folders & hardware.
ITIL Service Transition
Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage the approvals process and be responsible for all steps through to implementation.
Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices.
Release and deployment management
Transition planning and support - This position is responsible for planning and managing the risks involved during any planned transition to a new service. Our team of project managers will support this position, as it covers the onboarding process of new schools joining the Trust
Service Validation - Responsible for testing new services before release. This also includes creating and running user acceptance tests and managing the resolution of any issues these may produce.
Evaluation - Tasked with identifying areas where the targeted process metrics are not reached, auditing processes, and performing reviewsSkills:

Proven experience in installing, configuring, and troubleshooting Microsoft Windows Server (Apply online only))
Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS)
Experience of Office 365 deployments, migrations, and management
Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V
Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images
AD - installation, configuration, and management of Local and Azure Active Directory and Group Policy
High level knowledge of Windows Operating Systems, especially Windows 10 & 11
Networking - Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous
Experience of subnetting, VLAN design and implementation is preferable.
Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices
Experience with web-filtering & firewall solutions is an advantage, especially Lightspeed
Knowledge of the Sophos suite, especially anti-virus
Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security
ITIL KnowledgeIf you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting opportunity.

Please note that the successful applicant will also be provided with a car allowance.

Job Types: Full-time, Permanent

Schedule:

Day shift
Monday to Friday
No weekendsExperience:

Information Technology: 5 years
IT management: 2 yearsWillingness to travel:

50%INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Reference: 221790167

https://jobs.careeraddict.com/post/91740576

This Job Vacancy has Expired!

CV-Library

IT Field Technician - 3rd Line

CV-Library

Posted on Jun 9, 2024 by CV-Library

Solihull, West Midlands (County), United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time
POST TITLE: IT Field Technician 3rd Line

LOCATION: Solihull

SALARY: £30k - 35k

Benefits:

Company pension
Free parking
On-site parking
Work from home

Responsibilities:

Playing a pivotal role in ongoing and future projects throughout the Trust.
Input into the ICT Strategic Development Plan.
Implementation of new software as per the development roadmap.
Implementation of new hardware as per the development roadmap.
Implementation of new service as per the development roadmap.
Technical input into tenders/budget requirements.
Monitor the school network and firewall logs for issues and cyber security threats.
Responsible for the cybersecurity of the school infrastructure.
Report to the IT Director on the progress of development.
AD-Hoc technical escalations where required.
AD-Hoc training to the on-site engineers.
Covering sites in the event of staff sickness & holiday or where required.
On-boarding of new sites, including implementation & migration of all services, files & folders & hardware.
ITIL Service Transition
Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage the approvals process and be responsible for all steps through to implementation.
Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices.
Release and deployment management
Transition planning and support - This position is responsible for planning and managing the risks involved during any planned transition to a new service. Our team of project managers will support this position, as it covers the onboarding process of new schools joining the Trust
Service Validation - Responsible for testing new services before release. This also includes creating and running user acceptance tests and managing the resolution of any issues these may produce.
Evaluation - Tasked with identifying areas where the targeted process metrics are not reached, auditing processes, and performing reviewsSkills:

Proven experience in installing, configuring, and troubleshooting Microsoft Windows Server (Apply online only))
Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS)
Experience of Office 365 deployments, migrations, and management
Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V
Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images
AD - installation, configuration, and management of Local and Azure Active Directory and Group Policy
High level knowledge of Windows Operating Systems, especially Windows 10 & 11
Networking - Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous
Experience of subnetting, VLAN design and implementation is preferable.
Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices
Experience with web-filtering & firewall solutions is an advantage, especially Lightspeed
Knowledge of the Sophos suite, especially anti-virus
Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security
ITIL KnowledgeIf you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting opportunity.

Please note that the successful applicant will also be provided with a car allowance.

Job Types: Full-time, Permanent

Schedule:

Day shift
Monday to Friday
No weekendsExperience:

Information Technology: 5 years
IT management: 2 yearsWillingness to travel:

50%INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Reference: 221790167

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