Microsoft Azure Engineer

CV-Library

Posted on Jun 9, 2024 by CV-Library
Epsom, Surrey, United Kingdom
IT
Immediate Start
£50k - £55k Annual
Full-Time
Microsoft Azure Engineer

Reports to: Infrastructure Manager
Location: Epsom
Salary: £50k-£55k
Hours: 37 per week
Type: Hybrid (1 day per week in office, 4 days per week at home)Dovetail and Slate are recruiting on behalf of a leading IT provider based in Epsom.

Role Purpose

To provide 2nd line support managing cloud infrastructure in AzureMain Duties

Take responsibility for handling requests from CSP clients or resellers regarding their Azure environment
Contribute to developing a comprehensive internal knowledge base for team members to access tips and solutions.
Deliver timely and accurate updates to customers or CSP resellers, keeping them informed throughout the ticket's progress.
Effectively manage and prioritize open and unresolved Azure tickets, coordinating with all third parties involved.
Investigate, diagnose, troubleshoot, and find solutions to resolve problems.
Adhere to standard procedures for escalating unresolved issues to the appropriate internal teams.Requirements

At least three years of experience in a Technical Support team specializing in Microsoft Cloud services.
Strong familiarity with and comprehension of the Azure Management Portal.
Practical experience in troubleshooting Azure services.
Understanding of Conditional Access and MFA deployments.
Microsoft Azure Fundamentals (AZ-900)
Microsoft Azure Administrator Associate (AZ-104)
Microsoft 365 Fundamentals (MS:900)If this role is of interest, please send your CV through to James Grace at Dovetail & Slate.

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Reference: 221759405

https://jobs.careeraddict.com/post/91712429

This Job Vacancy has Expired!

CV-Library

Microsoft Azure Engineer

CV-Library

Posted on Jun 9, 2024 by CV-Library

Epsom, Surrey, United Kingdom
IT
Immediate Start
£50k - £55k Annual
Full-Time
Microsoft Azure Engineer

Reports to: Infrastructure Manager
Location: Epsom
Salary: £50k-£55k
Hours: 37 per week
Type: Hybrid (1 day per week in office, 4 days per week at home)Dovetail and Slate are recruiting on behalf of a leading IT provider based in Epsom.

Role Purpose

To provide 2nd line support managing cloud infrastructure in AzureMain Duties

Take responsibility for handling requests from CSP clients or resellers regarding their Azure environment
Contribute to developing a comprehensive internal knowledge base for team members to access tips and solutions.
Deliver timely and accurate updates to customers or CSP resellers, keeping them informed throughout the ticket's progress.
Effectively manage and prioritize open and unresolved Azure tickets, coordinating with all third parties involved.
Investigate, diagnose, troubleshoot, and find solutions to resolve problems.
Adhere to standard procedures for escalating unresolved issues to the appropriate internal teams.Requirements

At least three years of experience in a Technical Support team specializing in Microsoft Cloud services.
Strong familiarity with and comprehension of the Azure Management Portal.
Practical experience in troubleshooting Azure services.
Understanding of Conditional Access and MFA deployments.
Microsoft Azure Fundamentals (AZ-900)
Microsoft Azure Administrator Associate (AZ-104)
Microsoft 365 Fundamentals (MS:900)If this role is of interest, please send your CV through to James Grace at Dovetail & Slate.

Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

Reference: 221759405

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