Customer Service Account Executive

CV-Library

Posted on Jun 9, 2024 by CV-Library
Wolverhampton, West Midlands (County), United Kingdom
Customer Service
Immediate Start
Β£25k - Β£28k Annual
Full-Time
Job Description: Customer Service Account Executive (Insurance) – Wolverhampton 🌟

BCS Connect is thrilled to announce an exciting opportunity with a leading insurance organisation! We are on the lookout for a dynamic and dedicated Customer Service Account Executive to join their expanding team in Wolverhampton. This role offers a competitive salary of up to Β£28k, plus commission and fantastic career progression opportunities. πŸš€

About the Role:

As a Customer Service Account Executive, you will be the first point of contact for clients, providing exceptional service and support. Your role will involve managing client accounts, addressing queries, and ensuring a seamless customer experience. You will be working in a vibrant and supportive team environment where your efforts will directly contribute to the company’s success and growth.

Key Responsibilities:

* 🌟 Client Interaction: Handle incoming inquiries from clients, providing timely and accurate information regarding insurance products and services.

* πŸ“Š Account Management: Manage and maintain client accounts, ensuring all details are up-to-date and accurate.

* πŸ’¬ Communication: Communicate effectively with clients through various channels (phone, email, and in-person).

* πŸ› οΈ Problem Solving: Address and resolve client issues and complaints with professionalism and efficiency.

* πŸ“ˆ Sales Support: Assist the sales team in identifying opportunities for up-selling and cross-selling insurance products.

* πŸ”„ Process Improvement: Continuously seek ways to improve the customer service experience.

What We’re Looking For:

* πŸ‘ Excellent Communication Skills: Both verbal and written.

* 🀝 Customer-Focused: A passion for delivering exceptional service.

* πŸ“š Attention to Detail: Strong organizational skills with a keen eye for detail.

* πŸ”„ Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

* πŸ“Š Team Player: Collaborative mindset and willingness to support team members.

* πŸ† Experience: Previous experience in a customer service role, preferably within the insurance industry, is an advantage but not essential.

Benefits:

* πŸ’° Competitive Salary: Up to Β£28k per annum.

* πŸ’Έ Commission: Attractive commission structure based on performance.

* πŸš€ Career Progression: Opportunities for growth and advancement within the company.

* 🌴 Additional Perks: Comprehensive benefits package including holiday allowance, pension scheme, and more.

Location:

πŸ“ Wolverhampton

How to Apply:

If you are passionate about customer service and are looking to advance your career within the insurance sector, we would love to hear from you!

Join us and be part of a team that values excellence and innovation

Reference: 221737147

https://jobs.careeraddict.com/post/91694218

This Job Vacancy has Expired!

CV-Library

Customer Service Account Executive

CV-Library

Posted on Jun 9, 2024 by CV-Library

Wolverhampton, West Midlands (County), United Kingdom
Customer Service
Immediate Start
Β£25k - Β£28k Annual
Full-Time
Job Description: Customer Service Account Executive (Insurance) – Wolverhampton 🌟

BCS Connect is thrilled to announce an exciting opportunity with a leading insurance organisation! We are on the lookout for a dynamic and dedicated Customer Service Account Executive to join their expanding team in Wolverhampton. This role offers a competitive salary of up to Β£28k, plus commission and fantastic career progression opportunities. πŸš€

About the Role:

As a Customer Service Account Executive, you will be the first point of contact for clients, providing exceptional service and support. Your role will involve managing client accounts, addressing queries, and ensuring a seamless customer experience. You will be working in a vibrant and supportive team environment where your efforts will directly contribute to the company’s success and growth.

Key Responsibilities:

* 🌟 Client Interaction: Handle incoming inquiries from clients, providing timely and accurate information regarding insurance products and services.

* πŸ“Š Account Management: Manage and maintain client accounts, ensuring all details are up-to-date and accurate.

* πŸ’¬ Communication: Communicate effectively with clients through various channels (phone, email, and in-person).

* πŸ› οΈ Problem Solving: Address and resolve client issues and complaints with professionalism and efficiency.

* πŸ“ˆ Sales Support: Assist the sales team in identifying opportunities for up-selling and cross-selling insurance products.

* πŸ”„ Process Improvement: Continuously seek ways to improve the customer service experience.

What We’re Looking For:

* πŸ‘ Excellent Communication Skills: Both verbal and written.

* 🀝 Customer-Focused: A passion for delivering exceptional service.

* πŸ“š Attention to Detail: Strong organizational skills with a keen eye for detail.

* πŸ”„ Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

* πŸ“Š Team Player: Collaborative mindset and willingness to support team members.

* πŸ† Experience: Previous experience in a customer service role, preferably within the insurance industry, is an advantage but not essential.

Benefits:

* πŸ’° Competitive Salary: Up to Β£28k per annum.

* πŸ’Έ Commission: Attractive commission structure based on performance.

* πŸš€ Career Progression: Opportunities for growth and advancement within the company.

* 🌴 Additional Perks: Comprehensive benefits package including holiday allowance, pension scheme, and more.

Location:

πŸ“ Wolverhampton

How to Apply:

If you are passionate about customer service and are looking to advance your career within the insurance sector, we would love to hear from you!

Join us and be part of a team that values excellence and innovation

Reference: 221737147

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