Azure Engineer

Michael Page Technology

Posted on Jun 7, 2024 by Michael Page Technology
Leatherhead, Surrey, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time

To provide 2nd line support managing cloud infrastructure in Azure across the IAAS, PAAS and SAAS services.

Use a wide range of technologies such as, but not limited to Azure Active Directory, Azure Virtual Machines and Virtual Desktops, Azure Containers, Azure Data Factory, Azure Table Storage, Azure Cost Management and Log Analytics Workspace for Microsoft Cloud CSP customers.

Client Details

A leading provider of world-class IT solutions, with a portfolio of services includes cloud, security, end-user computing, datacentre, data management, licensing, asset management, storage, virtualisation, training, deployment and managed services.

Description

  • Take ownership of request raised by CSP clients or CSP resellers related to their Azure environment affecting any/all Azure services and manage until a resolution has been found.
  • Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the life cycle of the ticket by maintaining contact via phone/email/Teams
  • Able prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the life cycle of the ticket by maintaining contact via phone/email/Teams
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
  • Contribute to building an ongoing internal Knowledge base where all team members can refer to for tips and solutions
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Guide other team members to a continued greater understanding of Azure Services
  • Provide Out of Hour Support (5:30pm to 9:30am rotated through the team monthly).

Profile

  • Educated to GCSE Level with minimum of A-C Grade in Math and English
  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Azure Administrator Associate (AZ-104)
  • Microsoft 365 Fundamentals (MS:900)
  • 3+ years working in a Technical Support team dealing with Microsoft Cloud services
  • Good working knowledge and understanding of the Azure Management Portal
  • Great working knowledge of different Azure services and understanding of when to use within Customer Cloud transformation roadmap.
  • Ability to advise clients of Azure Solutions that would meet requirements
  • Hands on experiencing troubleshooting Azure services
  • Understanding of Conditional Access and MFA Deployments
  • Understanding and implementation of Subscriptions, Azure RBAC and IAM roles
  • Active Directory and management of ADDS
  • Understanding of ITIL Framework
  • Good understanding of Microsoft 365 Admin Portal and O365 Services
  • Hyper-V or VMWare
  • Good understanding of LAN/WAN technologies
  • Experience in working in a Microsoft Partner Centre

Job Offer

  • Competitive salary
  • hybrid working
  • bonus
  • benefits package


Reference: 2772911783

https://jobs.careeraddict.com/post/91561236

This Job Vacancy has Expired!

Michael Page Technology

Azure Engineer

Michael Page Technology

Posted on Jun 7, 2024 by Michael Page Technology

Leatherhead, Surrey, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time

To provide 2nd line support managing cloud infrastructure in Azure across the IAAS, PAAS and SAAS services.

Use a wide range of technologies such as, but not limited to Azure Active Directory, Azure Virtual Machines and Virtual Desktops, Azure Containers, Azure Data Factory, Azure Table Storage, Azure Cost Management and Log Analytics Workspace for Microsoft Cloud CSP customers.

Client Details

A leading provider of world-class IT solutions, with a portfolio of services includes cloud, security, end-user computing, datacentre, data management, licensing, asset management, storage, virtualisation, training, deployment and managed services.

Description

  • Take ownership of request raised by CSP clients or CSP resellers related to their Azure environment affecting any/all Azure services and manage until a resolution has been found.
  • Provide prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the life cycle of the ticket by maintaining contact via phone/email/Teams
  • Able prompt and accurate feedback to customers or CSP resellers and assure the client feels included throughout the life cycle of the ticket by maintaining contact via phone/email/Teams
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
  • Contribute to building an ongoing internal Knowledge base where all team members can refer to for tips and solutions
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Guide other team members to a continued greater understanding of Azure Services
  • Provide Out of Hour Support (5:30pm to 9:30am rotated through the team monthly).

Profile

  • Educated to GCSE Level with minimum of A-C Grade in Math and English
  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Azure Administrator Associate (AZ-104)
  • Microsoft 365 Fundamentals (MS:900)
  • 3+ years working in a Technical Support team dealing with Microsoft Cloud services
  • Good working knowledge and understanding of the Azure Management Portal
  • Great working knowledge of different Azure services and understanding of when to use within Customer Cloud transformation roadmap.
  • Ability to advise clients of Azure Solutions that would meet requirements
  • Hands on experiencing troubleshooting Azure services
  • Understanding of Conditional Access and MFA Deployments
  • Understanding and implementation of Subscriptions, Azure RBAC and IAM roles
  • Active Directory and management of ADDS
  • Understanding of ITIL Framework
  • Good understanding of Microsoft 365 Admin Portal and O365 Services
  • Hyper-V or VMWare
  • Good understanding of LAN/WAN technologies
  • Experience in working in a Microsoft Partner Centre

Job Offer

  • Competitive salary
  • hybrid working
  • bonus
  • benefits package

Reference: 2772911783

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