IT Support Team Lead

Posted on Jun 3, 2024 by Positive Employment
Bristol, Somerset, United Kingdom
IT
Immediate Start
£400 - £400 Daily
Contract/Project

Our client is a large local government organisation and looking for an Application Lead to join their team. This is initially a 3 month contract which may be extended for the right candidate

You will

Responsible for the management of an identified area of the Application Support Team. The Application Support Teams provide day to day running and control of Responsible for the management of an identified area of the Application Support Team. The Application Support Teams provide day to day running and control of the clients IT Business Systems and applications, such as Housing, Finance, Social Care, and Education IT Business Systems and applications, such as Housing, Finance, Social Care, and Education

Ensuring effective management of IT incidents and requests to their resolution, minimising impacts to citizens and stakeholders.

Taking a lead role in their identified area to maintaining excellent stakeholder and supplier relationships, alongside effective performance to SLA

Provide leadership, direction, management, and development to the team.

To provide expert advice and act as identified area lead to deliver effective business systems to their supported departments.

Play a lead role in managing the software upgrades and disaster recovery tests of key IT systems.

Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures, and standards.

To manage major system incidents, including communication strategy, incident log maintenance, liaising with software companies and post incident review.

Ensuring system downtime is kept to a minimum and any financial or reputational damage as a result of the incident is identified and the relevant Service Manager is updated.

PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35


Reference: 2770146143

https://jobs.careeraddict.com/post/91373873

This Job Vacancy has Expired!

IT Support Team Lead

Posted on Jun 3, 2024 by Positive Employment

Bristol, Somerset, United Kingdom
IT
Immediate Start
£400 - £400 Daily
Contract/Project

Our client is a large local government organisation and looking for an Application Lead to join their team. This is initially a 3 month contract which may be extended for the right candidate

You will

Responsible for the management of an identified area of the Application Support Team. The Application Support Teams provide day to day running and control of Responsible for the management of an identified area of the Application Support Team. The Application Support Teams provide day to day running and control of the clients IT Business Systems and applications, such as Housing, Finance, Social Care, and Education IT Business Systems and applications, such as Housing, Finance, Social Care, and Education

Ensuring effective management of IT incidents and requests to their resolution, minimising impacts to citizens and stakeholders.

Taking a lead role in their identified area to maintaining excellent stakeholder and supplier relationships, alongside effective performance to SLA

Provide leadership, direction, management, and development to the team.

To provide expert advice and act as identified area lead to deliver effective business systems to their supported departments.

Play a lead role in managing the software upgrades and disaster recovery tests of key IT systems.

Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures, and standards.

To manage major system incidents, including communication strategy, incident log maintenance, liaising with software companies and post incident review.

Ensuring system downtime is kept to a minimum and any financial or reputational damage as a result of the incident is identified and the relevant Service Manager is updated.

PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35

Reference: 2770146143

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