User Researcher - Permanent - £55k - GDS

Stealth IT Recruitment

Posted on May 31, 2024 by Stealth IT Recruitment
London, United Kingdom
IT
Immediate Start
£55k - £55k Annual
Full-Time

An overview of the role

As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

Why this role?

As a User Researcher you will:

  • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.
  • Contribute to creating better products and services that solve users' problems and meets their needs.
  • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
  • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
  • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
  • Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
  • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
  • Help to embed user-centred design and user research best practices into teams and the wider business.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

  • Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
  • Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
  • Learning & development - Training to support your career development and the skills demand within the company, certifications etc.

What skills and experience you will bring:

Essential

  • Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
  • Experience across multiple phases of a product or service life cycle, from discovery and exploration through to design and delivery.
  • You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles
  • Strong storytelling, communication, stakeholder management, and facilitation skills.
  • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered.
  • Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
  • Understanding of a range of tools and practices for in-person and remote research.

Bonus

  • A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people.
  • You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services.
  • A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients.

Reference: 2768119031

https://jobs.careeraddict.com/post/91314879

This Job Vacancy has Expired!

Stealth IT Recruitment

User Researcher - Permanent - £55k - GDS

Stealth IT Recruitment

Posted on May 31, 2024 by Stealth IT Recruitment

London, United Kingdom
IT
Immediate Start
£55k - £55k Annual
Full-Time

An overview of the role

As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.

Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector (including DWP, NHS Digital, BP and Ikea). Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.

Why this role?

As a User Researcher you will:

  • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.
  • Contribute to creating better products and services that solve users' problems and meets their needs.
  • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights.
  • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
  • Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
  • Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
  • Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
  • Help to embed user-centred design and user research best practices into teams and the wider business.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

  • Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
  • Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
  • Learning & development - Training to support your career development and the skills demand within the company, certifications etc.

What skills and experience you will bring:

Essential

  • Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately.
  • Experience across multiple phases of a product or service life cycle, from discovery and exploration through to design and delivery.
  • You will either already have SC (Security Check) Clearance or you are able to qualify for this level of clearance (by being a UK resident for at least 3 years and not having left the country for more than 6 consecutive months during this period)
  • Experience working with Government Digital Service (GDS) service standards, using GDS design principles
  • Strong storytelling, communication, stakeholder management, and facilitation skills.
  • Experience working in multi-disciplinary, agile teams where you've led the user research and influenced the design of a product or service through the insights you've gathered.
  • Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys.
  • Understanding of a range of tools and practices for in-person and remote research.

Bonus

  • A Bachelor's degree in Psychology, sociology, anthropology, Human Computer Interaction or any user experience degree or modules, and passion for technology's unlimited potential and ability to engage with people.
  • You know how to include a diverse range of users in appropriate research activities to help teams deliver accessible services.
  • A love of learning - you can make the most of this growing form of technology to develop your skills in parallel with the needs of your clients.

Reference: 2768119031

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test