IT Change & Configuration Manager (ITSM, ServiceNow)

Jumar Solutions Ltd

Posted on May 24, 2024 by Jumar Solutions Ltd
Birmingham, United Kingdom
IT
30 Jun 2024
£55k - £60k Annual
Full-Time - Remote
IT Change & Configuration Manager
Full time Permanent
Location: Birmingham/Remote working
The starting salary is excellent and comes with company benefits including pension and private medical cover

An accomplished, UK based ITIL certified IT Change & Configuration Manager is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services.

Role purpose:
  • This is a combined operational based position operating within the IT Service Management team
  • Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role
  • To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly
Experience required:
  • Significant and recent experience in a IT Change & Configuration Manager role
  • Familiarity with helpdesk ticketing systems (ITSM tools)
  • Experience of ITSM tools are important - experience of ServiceNow or HALO is essential
  • ITIL Foundation qualified
  • Good all-round knowledge of IT Applications/Infrastructure
  • Experience of CMDB Datamodelling and reporting
  • Strong customer service orientation, good communication, teamwork, and interpersonal skills
  • Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment
  • Willingness to participate in continuous learning and training initiatives
  • Proven track record of managing ITIL processes in medium to large organizations
If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration.

We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Reference: 2765414625

https://jobs.careeraddict.com/post/91212102

This Job Vacancy has Expired!

Jumar Solutions Ltd

IT Change & Configuration Manager (ITSM, ServiceNow)

Jumar Solutions Ltd

Posted on May 24, 2024 by Jumar Solutions Ltd

Birmingham, United Kingdom
IT
30 Jun 2024
£55k - £60k Annual
Full-Time - Remote
IT Change & Configuration Manager
Full time Permanent
Location: Birmingham/Remote working
The starting salary is excellent and comes with company benefits including pension and private medical cover

An accomplished, UK based ITIL certified IT Change & Configuration Manager is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services.

Role purpose:
  • This is a combined operational based position operating within the IT Service Management team
  • Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role
  • To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly
Experience required:
  • Significant and recent experience in a IT Change & Configuration Manager role
  • Familiarity with helpdesk ticketing systems (ITSM tools)
  • Experience of ITSM tools are important - experience of ServiceNow or HALO is essential
  • ITIL Foundation qualified
  • Good all-round knowledge of IT Applications/Infrastructure
  • Experience of CMDB Datamodelling and reporting
  • Strong customer service orientation, good communication, teamwork, and interpersonal skills
  • Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment
  • Willingness to participate in continuous learning and training initiatives
  • Proven track record of managing ITIL processes in medium to large organizations
If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration.

We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Reference: 2765414625

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