Technical support Swedish and/or Danish
Posted on Aug 24, 2019 by Randstad Multilingual Recruitment Banen
Are you a technology geek that loves a social environment to work in We are looking a Swedish or Danish speaking Technical Customer Support (B2B) Representative in Amsterdam for a global player working dedicated to fleet management, vehicle telematics and connected car services. With your love for technology you will strive to give our customers the best experience possible. You will offer them technical guidance and advice in addressing their product usage and issue needs. You will be working in a fun and social company with lots of events, conveniently located close to Amsterdam Central Station.
Why this job will be awesome
Monthly gross base salary of 2300
Quarterly bonus plan, 26 annual leave days (with the option to buy up to 10 days), referral bonus system, pension scheme and health insurance discounts
You get a free day off on your Birthday!
You get unlimited access to LinkedIn Learning
Discounts on various shops, bars, restaurants, gyms, etc.
full time paid training
a company culture that likes to work and play hard! There are lot s of social events and collaborative style of working
Your tasks as a Technical customer support representative
provide e mail and phone support to the customers (B2B) and partners
Take ownership of customer issues and trouble shoot them
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Investigate and take care of large and complex technical support matters, where necessary closely together with your colleagues across all departments
Constantly and pro actively improve your product knowledge
Ideally, you are
experienced within a customer facing role (1 year )
In possession of a Bachelor degree
An excellent communicator in Swedish or Danish and English
A true team player, you enjoy sharing knowledge with each other
Passionate about technology and you have a curious mind
Do you think this sounds like you Do you also like the tasks and long list of benefits that comes with the job Then we can t wait to review your English CV and to have a chat!
Technical Customer Support Representative Swedish Danish Amsterdam Randstad Multilingual Recruitment
Uiteraard staat deze vacature open voor zowel mannen als vrouwen.