First Line IT Support Analyst

ISR Recruitment Ltd

Posted on May 17, 2024 by ISR Recruitment Ltd
Bristol, Somerset, United Kingdom
IT
1 Jun 2024
£30k - £30k Annual
Full-Time

The Opportunity:

Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This is a great opportunity to join a large, developing and profitable company that promotes from within and are focused on individual skills development on a team environment.

Skills and Experience:

  • Experience within an IT Support or First Line Support role would be beneficial
  • Knowledge of Windows 11, MAC IOS and Active Directory administration
  • Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams
  • Strong soft skills, customer service skills or an ability to develop relationships
  • Well organised, strong communication skills and an analytical problem-solving approach

Role and Responsibilities:

Service Desk:

  • On-boarding and off-boarding users
  • Managing networked resources access
  • Provide end-users support onsite or remote
  • Installation/update/troubleshooting of software
  • Look after tickets and communicate updates to end-users

Asset Management:

  • Source new and reimaging of existing hardware
  • Hardware troubleshooting
  • Maintain asset registers

Please call Matthew Craig here at ISR Recruitment to learn more.


Reference: 2761986060

https://jobs.careeraddict.com/post/91061085

This Job Vacancy has Expired!

ISR Recruitment Ltd

First Line IT Support Analyst

ISR Recruitment Ltd

Posted on May 17, 2024 by ISR Recruitment Ltd

Bristol, Somerset, United Kingdom
IT
1 Jun 2024
£30k - £30k Annual
Full-Time

The Opportunity:

Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This is a great opportunity to join a large, developing and profitable company that promotes from within and are focused on individual skills development on a team environment.

Skills and Experience:

  • Experience within an IT Support or First Line Support role would be beneficial
  • Knowledge of Windows 11, MAC IOS and Active Directory administration
  • Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams
  • Strong soft skills, customer service skills or an ability to develop relationships
  • Well organised, strong communication skills and an analytical problem-solving approach

Role and Responsibilities:

Service Desk:

  • On-boarding and off-boarding users
  • Managing networked resources access
  • Provide end-users support onsite or remote
  • Installation/update/troubleshooting of software
  • Look after tickets and communicate updates to end-users

Asset Management:

  • Source new and reimaging of existing hardware
  • Hardware troubleshooting
  • Maintain asset registers

Please call Matthew Craig here at ISR Recruitment to learn more.

Reference: 2761986060

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

Data & Reporting Lead

Bristol, Somerset, United Kingdom

Software Engineer

Bristol, Somerset, United Kingdom

IT Engineer

Bristol, Somerset, United Kingdom