Mortgage Advisor

Posted on Aug 22, 2019 by CV-Library

Dudley, West Midlands (County), United Kingdom
Customer Service
Immediate Start
£18.5k - £19.5k Annual
Full-Time
We are currently recruiting for an experienced Mortgage Administrator to provide mortgage administration services to internal and external customers for a very well established financial services organisation who are based in Brierley Hill and going through an extremely exciting time of change and continuous improvement. Salary paying up to £19,500 depending on experience, offering 25 days holiday plus bank holidays, free parking, a modern working environment and an immediate start date.

Daily Duties:-

Arrange for the release of mortgage advances

Receive mortgage payments for mortgage redemptions

Provide daily reports on activities as required

Handle customer and Intermediary calls as required, making referrals where necessary

Handle customer payments for mortgages and related services

Apply the appropriate functional processes consistently and proactively, in line with corporate expectations

Achieve business targets as specified

Deal with customer and contacts (internal and external) in a way which leaves a positive impression

Complete all admin in relation to customer and departmental enquiries

Ensure self-compliance with audit and legislative requirements relating to own work

Ensure self-compliance is maintained for consistent and accurate use of the appropriate systems

Adopt a positive and pro-active approach with customers and colleagues, showing enthusiasm for the vision, policies and priorities

Communicate with colleagues in a positive, timely and effective manner

The successful candidate will possess the following skills and experiences:-

A strong attention to detail

High level of organisational skills with a natural ability to thrive in a fast paced environment

Ability to work on own initiative

Able to follow predefined processes accurately.

Personal drive, enthusiasm and ambition

At least 5 GCSE's including Maths and English (C or above)

Mortgage Administration experience

Working Hours, Benefits & Salary:-

Monday - Friday 9am - 5pm

Starting salary up to £19,500

25 days holiday plus bank holidays

free parking

modern working environment

Immediate start date

Reference: 210666674

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