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Onsite Support Engineer - Unix and Oracle

Posted on Aug 20, 2019 by Gazelle Global Consulting

Amsterdam, Noord-Holland, Netherlands
IT
Immediate Start
Annual Salary
Full-Time

Onsite Support Technician -Unix and Oracle

For one of the largest companies, I am looking for 'Onsite Support Technician' for a permanent position in Amsterdam, Netherlands

The ideal 'Deskside Support Technician' will need to have the following experience

  • L2/L3 Hands-on Support Experience with Oracle & Unix knowledge.
  • Good Knowledge on Monitoring tools, Ticketing Tools,M queues etc.
  • Support users Technical & Functional queries via phones/emails. Flexible to work in shifts.
  • Excellent communication (oral and written) skills in English.
  • Sound knowledge on Banking domain ( Retail and Investment banking).
  • Understand the business process and Investment banking operations to support business queries.
  • Work closely with business and Vendor to get the issue resolved based on the priority as per SLA.
  • Manage end-to-end co-ordination of the tickets assigned with prioritization of incoming requests.
  • Self-driven and Ownership of the tasks.
  • Knowledge on ITIL V3/V4(Understanding Incident, Problem and Release Management).

Apply Now to Avoid Disappointment.

Reference: 747613941

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