SAP OTC Analyst
Posted on Aug 20, 2019 by CPL Solutions
The Order to Cash Super user will become the Subject Matter Expert (SME) on Order to Cash processes.
Develop professional relationships with stakeholders across the Group;
Work within the Programme Team to gain detailed knowledge of the standard Order to Cash processes and relevant SAP functionality;
Become the Order to Cash Subject Matter Expert on the team and be a champion of best practice processes being implemented as part of the Programme;
Take a lead role in all test cycles, Unit Testing, Integration Testing & UAT: Test scope definition, test scripts authoring, test execution and defect management;
Support the development of Order to Cash training material (eg writing course materials, exercise etc)
Deliver End User Training on SAP and related business processes;
Provide Hypercare support to Operational end users as part of the GBS Go-Live, to ensure a smooth and successful transition as per agreed plan and timeline.
Qualifications and Experience
At least 3-4 years Order to Cash experience, ideally in a Global Service environment;
Experience of at least 1 ERP implementation project, in the role of Subject Matter Expert/Business Analyst different stakeholders;
Good documentation skills;
Strong communication skills both oral (including presentation skills) and written;
Ability to work on own initiative in a team environment;
Good organisational and time management skills;
Competent in Microsoft Office;
Knowledge of SAP and advantage;
Knowledge of a second European language would be an advantage (eg German, French).