IT Support Analyst

Jiyu Consulting

Posted on May 10, 2024 by Jiyu Consulting
Bristol, Somerset, United Kingdom
IT
Immediate Start
£20k - £25k Annual
Full-Time

IT Support Analyst - Bristol - £20,000 to £25,000

Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees.

Responsibilities:

  • Provide first-line technical support to internal users via phone, email, or in person.
  • Troubleshoot hardware, software, and network issues, and escalate problems when necessary.
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
  • Set up and maintain user accounts and access permissions.
  • Monitor and maintain computer systems and networks.
  • Assist with IT projects and initiatives such as software upgrades and system migrations.
  • Document IT procedures, configurations, and troubleshooting steps.
  • Conduct user training on IT systems and tools.
  • Stay updated with emerging technologies and trends in IT support.

Requirements:

  • Proven experience as an IT Support Analyst or similar role.
  • Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking.
  • Experience with Active Directory and IT security best practice.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong customer service orientation.
  • Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus.

Benefits:

  • Competitive salary based on experience.
  • Working from home x2 days per week
  • Opportunities for professional development and training.

For more information on this central Bristol based role please contact (see below)

IT Support Analyst - Bristol - £20,000 to £25,000


Reference: 2758673812

https://jobs.careeraddict.com/post/90658421

This Job Vacancy has Expired!

Jiyu Consulting

IT Support Analyst

Jiyu Consulting

Posted on May 10, 2024 by Jiyu Consulting

Bristol, Somerset, United Kingdom
IT
Immediate Start
£20k - £25k Annual
Full-Time

IT Support Analyst - Bristol - £20,000 to £25,000

Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's IT systems and providing technical assistance to employees.

Responsibilities:

  • Provide first-line technical support to internal users via phone, email, or in person.
  • Troubleshoot hardware, software, and network issues, and escalate problems when necessary.
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
  • Set up and maintain user accounts and access permissions.
  • Monitor and maintain computer systems and networks.
  • Assist with IT projects and initiatives such as software upgrades and system migrations.
  • Document IT procedures, configurations, and troubleshooting steps.
  • Conduct user training on IT systems and tools.
  • Stay updated with emerging technologies and trends in IT support.

Requirements:

  • Proven experience as an IT Support Analyst or similar role.
  • Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking.
  • Experience with Active Directory and IT security best practice.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong customer service orientation.
  • Relevant certifications (eg, CompTIA A+, Microsoft Certified IT Professional) are a plus.

Benefits:

  • Competitive salary based on experience.
  • Working from home x2 days per week
  • Opportunities for professional development and training.

For more information on this central Bristol based role please contact (see below)

IT Support Analyst - Bristol - £20,000 to £25,000

Reference: 2758673812

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