Vendor Quality Assurance Manager

Posted on May 9, 2024 by Request Technology
Chicago, IL, 60601
IT
Immediate Start
$150k - $170k Annual
Full-Time

*We are unable to sponsor as this is a permanent Full time role*

*Hybrid 3 days onsite 2 days remote*

A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc.

Responsibilities:

  • Develop and implement specific QA tailored solutions for each production deliverable.
  • Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.
  • Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations.
  • Ensure that management and allocation of QA resources based on project needs is performed.
  • Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines.
  • Integrate required and suggested testing framework in the IT Technology Services organization.
  • Staying up to date with current state-of-the-art testing practices, testing practices and testing tools
  • Ensure that QA feedback is being used to improve deliverable life cycle processes.
  • Works with project team members to design, develop, and execute test plans.
  • May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures.
  • Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery.
  • Identifies test execution metrics to project team members.
  • Prepares and communicates test results and reports accurate testing status to project team members.
  • Provides estimates of text execution to support project-level resource planning efforts.
  • May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources.
  • Review others (team or cross team) executed test results and help determine issues and priorities.
  • Create and maintain quality control artifacts and make available to teams within and outside of IT.
  • Adheres to industry and Firmwide IT specific quality engineering standards and processes.
  • May be required to step in as a product manager for products that do not have an assigned Product Manager.

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience.
  • 10 years of experience in software development and software quality assurance.
  • 3 years of experience working in Agile development process.
  • 3 years of experience with performance and load testing.
  • 3 years of experience in management of QA organization including management of third parties that are also delivering QA services.
  • Proficiency with software QA methodologies, tools, and processes.
  • Proficiency in project management.
  • Encourages fiscal responsibility and maintains confidentiality.

Technologies/Software

  • Microsoft Office applications
  • iDevice (Iphone/IPad)
  • Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE
  • Test Management System: JIRA, ServiceNow, ADO
  • Project Management: Eclipse/Microsoft Project
  • SQL (Writing simple queries)
  • Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk
  • SharePoint

Reference: 2758274696

https://jobs.careeraddict.com/post/90631828

This Job Vacancy has Expired!

Vendor Quality Assurance Manager

Posted on May 9, 2024 by Request Technology

Chicago, IL, 60601
IT
Immediate Start
$150k - $170k Annual
Full-Time

*We are unable to sponsor as this is a permanent Full time role*

*Hybrid 3 days onsite 2 days remote*

A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc.

Responsibilities:

  • Develop and implement specific QA tailored solutions for each production deliverable.
  • Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities.
  • Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations.
  • Ensure that management and allocation of QA resources based on project needs is performed.
  • Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines.
  • Integrate required and suggested testing framework in the IT Technology Services organization.
  • Staying up to date with current state-of-the-art testing practices, testing practices and testing tools
  • Ensure that QA feedback is being used to improve deliverable life cycle processes.
  • Works with project team members to design, develop, and execute test plans.
  • May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures.
  • Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery.
  • Identifies test execution metrics to project team members.
  • Prepares and communicates test results and reports accurate testing status to project team members.
  • Provides estimates of text execution to support project-level resource planning efforts.
  • May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources.
  • Review others (team or cross team) executed test results and help determine issues and priorities.
  • Create and maintain quality control artifacts and make available to teams within and outside of IT.
  • Adheres to industry and Firmwide IT specific quality engineering standards and processes.
  • May be required to step in as a product manager for products that do not have an assigned Product Manager.

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience.
  • 10 years of experience in software development and software quality assurance.
  • 3 years of experience working in Agile development process.
  • 3 years of experience with performance and load testing.
  • 3 years of experience in management of QA organization including management of third parties that are also delivering QA services.
  • Proficiency with software QA methodologies, tools, and processes.
  • Proficiency in project management.
  • Encourages fiscal responsibility and maintains confidentiality.

Technologies/Software

  • Microsoft Office applications
  • iDevice (Iphone/IPad)
  • Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE
  • Test Management System: JIRA, ServiceNow, ADO
  • Project Management: Eclipse/Microsoft Project
  • SQL (Writing simple queries)
  • Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk
  • SharePoint

Reference: 2758274696

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