Incident & Service Request Manager

Tria Recruitment

Posted on May 8, 2024 by Tria Recruitment
City, London, United Kingdom
IT
Immediate Start
£60k - £65k Annual
Full-Time

IT Incident and Service Request Manager
£60,000-£65,000
City of London

Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them.

Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management.

What we are looking for:

  • Extensive ITIL experience
  • Experience across broad incident management (not only major incident management) and service request management
  • Exceptional communication and stakeholder management skills

What we are offering:

  • 26 days holiday with an option to buy an additional 5 days.
  • Company sponsored Pension Scheme with a 5% employer contribution.
  • Private Healthcare scheme.
  • Professional development (company paid qualifications).
  • Hybrid working (c. once a week in the office)


Reference: 2757742213

https://jobs.careeraddict.com/post/90597333

This Job Vacancy has Expired!

Tria Recruitment

Incident & Service Request Manager

Tria Recruitment

Posted on May 8, 2024 by Tria Recruitment

City, London, United Kingdom
IT
Immediate Start
£60k - £65k Annual
Full-Time

IT Incident and Service Request Manager
£60,000-£65,000
City of London

Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them.

Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management.

What we are looking for:

  • Extensive ITIL experience
  • Experience across broad incident management (not only major incident management) and service request management
  • Exceptional communication and stakeholder management skills

What we are offering:

  • 26 days holiday with an option to buy an additional 5 days.
  • Company sponsored Pension Scheme with a 5% employer contribution.
  • Private Healthcare scheme.
  • Professional development (company paid qualifications).
  • Hybrid working (c. once a week in the office)

Reference: 2757742213

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