Senior Associate - IT Site Services Technician - Contract - Poland

Posted on May 8, 2024 by Pixelcode Technologies Limited
Katowice, Poland
IT
Immediate Start
Annual Salary
Contract/Project

An exciting opportunity has arisen to join a global organisation as a Senior Associate - IT Site Services Technician on a Contract basis in Poland, having good experience in IT Site Services. You will playing a key role in steering the End user requests and issues at local office and remote support.

Skills:

  • Having atleast 3 - 5 years of experience in System administrator/IT Technician
  • Mobile Device Management, MFA Configuration in End user Systems
  • Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems
  • Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment
  • Audio & Video conferencing equipment management
  • Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room
  • Installing and Configuring VPN's on end user systems
  • Troubleshooting basic Network related issues and WIFI issues.
  • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
  • Knowledge on Google Workspace is additional knowledge
  • Troubleshooting network connectivity in a LAN/WAN environment
  • Requesting and coordinating vendor support
  • Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards
  • Performs work in compliance within specified warranty requirements
  • Configuration of Network Printers and Shared Printers
  • Providing solutions at Desktop level support and application level
  • System Related problems, Software Installations, Antivirus updating
  • Performing LAN and WAN administration tasks as required.
  • Perform both onsite and remote Help Desk tasks end-to-end
  • Upgrading Operating System & Antivirus patches in users laptops and desktops
  • Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills.
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors.
  • Having Strong experience in agile ways of working.
  • A degree in a computer science or a related field is desirable but not essential.

If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.


Reference: 2757543339

https://jobs.careeraddict.com/post/90594451

This Job Vacancy has Expired!

Senior Associate - IT Site Services Technician - Contract - Poland

Posted on May 8, 2024 by Pixelcode Technologies Limited

Katowice, Poland
IT
Immediate Start
Annual Salary
Contract/Project

An exciting opportunity has arisen to join a global organisation as a Senior Associate - IT Site Services Technician on a Contract basis in Poland, having good experience in IT Site Services. You will playing a key role in steering the End user requests and issues at local office and remote support.

Skills:

  • Having atleast 3 - 5 years of experience in System administrator/IT Technician
  • Mobile Device Management, MFA Configuration in End user Systems
  • Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems
  • Responsible for assets management & inventory includes Systems, Laptop's, Office IT equipment
  • Audio & Video conferencing equipment management
  • Ensure up & running all the AV equipment in Training rooms, Town Hall, Meeting rooms, VIP room
  • Installing and Configuring VPN's on end user systems
  • Troubleshooting basic Network related issues and WIFI issues.
  • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
  • Knowledge on Google Workspace is additional knowledge
  • Troubleshooting network connectivity in a LAN/WAN environment
  • Requesting and coordinating vendor support
  • Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office versions and any other authorized desktop applications
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
  • Customize desktop hardware to meet user specifications and site standards
  • Performs work in compliance within specified warranty requirements
  • Configuration of Network Printers and Shared Printers
  • Providing solutions at Desktop level support and application level
  • System Related problems, Software Installations, Antivirus updating
  • Performing LAN and WAN administration tasks as required.
  • Perform both onsite and remote Help Desk tasks end-to-end
  • Upgrading Operating System & Antivirus patches in users laptops and desktops
  • Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM
  • Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills.
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, eg, management, individual contributors.
  • Having Strong experience in agile ways of working.
  • A degree in a computer science or a related field is desirable but not essential.

If this position sounds of interest, please send across an updated CV and a member of the resource team will be in contact to proceed with your application.

Reference: 2757543339

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