Service Desk Engineer

Global Technology Solutions Ltd

Posted on Apr 30, 2024 by Global Technology Solutions Ltd
Bristol, Somerset, United Kingdom
IT
Immediate Start
£30k - £30k Annual
Full-Time

We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.

This role will be hybrid working.

Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle
Salary: £30,000 p.a + benefits
Working Hours: 37.5hrs between 7:30 - 22:00
Certifications: ITIL Foundation, Microsoft (Desirable)

Responsibilities:
* Provide remote Technical Support with occasional customer visits
* Provide assistance by phone, email and/or using a ticket management system
* Update the internal knowledgebase with issue resolution details
* Mentor and assist junior team members

Skills & Experience
* Good communication, documentation and customer service skills
* Experience of supporting the following:
* Microsoft server operating systems
* Microsoft Exchange
* Microsoft Active Directory
* VMware and/or Microsoft Hyper-V (VMware preferred)
* Microsoft Office 365
* Veeam Backup & Replication
* Microsoft Windows Desktop Operating Systems
* Experience of working in a busy MSP environment
* Experience of configuring and supporting network devices such as Firewalls and Switches
* Good understanding of principles of ITIL Framework

Technologies & Experience
* Veeam Cloud Connect
* Microsoft Remote Desktop Services
* Citrix XenApp/XenDesktop
* Veritas (Symantec) Backup Exec
* Symantec Endpoint Protection
* Fortinet Firewalls
* HPE/Dell SANs
* HPE Server Hardware & Switches
* Office 365 Migrations
* N-Able RMM
* PowerShell Scripting
* Citrix CCA
* Microsoft MCP
* Knowledge of iOS and Android devices

"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.


Reference: 2752807056

https://jobs.careeraddict.com/post/90418068

This Job Vacancy has Expired!

Global Technology Solutions Ltd

Service Desk Engineer

Global Technology Solutions Ltd

Posted on Apr 30, 2024 by Global Technology Solutions Ltd

Bristol, Somerset, United Kingdom
IT
Immediate Start
£30k - £30k Annual
Full-Time

We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.

This role will be hybrid working.

Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle
Salary: £30,000 p.a + benefits
Working Hours: 37.5hrs between 7:30 - 22:00
Certifications: ITIL Foundation, Microsoft (Desirable)

Responsibilities:
* Provide remote Technical Support with occasional customer visits
* Provide assistance by phone, email and/or using a ticket management system
* Update the internal knowledgebase with issue resolution details
* Mentor and assist junior team members

Skills & Experience
* Good communication, documentation and customer service skills
* Experience of supporting the following:
* Microsoft server operating systems
* Microsoft Exchange
* Microsoft Active Directory
* VMware and/or Microsoft Hyper-V (VMware preferred)
* Microsoft Office 365
* Veeam Backup & Replication
* Microsoft Windows Desktop Operating Systems
* Experience of working in a busy MSP environment
* Experience of configuring and supporting network devices such as Firewalls and Switches
* Good understanding of principles of ITIL Framework

Technologies & Experience
* Veeam Cloud Connect
* Microsoft Remote Desktop Services
* Citrix XenApp/XenDesktop
* Veritas (Symantec) Backup Exec
* Symantec Endpoint Protection
* Fortinet Firewalls
* HPE/Dell SANs
* HPE Server Hardware & Switches
* Office 365 Migrations
* N-Able RMM
* PowerShell Scripting
* Citrix CCA
* Microsoft MCP
* Knowledge of iOS and Android devices

"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

Reference: 2752807056

CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test

Similar Jobs

2nd Line Service Desk Engineer

Whitchurch, Bath and North East Somerset, Somerset, United Kingdom

IT Service Desk Engineer

Bromsgrove, Worcestershire, United Kingdom

Service Desk Engineer

Stoke-on-Trent, Staffordshire, United Kingdom

Service Desk Engineer

Bridgend, Mid Glamorgan, United Kingdom