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Senior Pensions Administrator

Posted on Aug 16, 2019 by CV-Library

City and County of the City of London, United Kingdom
Customer Service
Immediate Start
£35k - £46k Annual
Our client is seeking an experienced a highly experienced pensions administrator to join their busy team in London.

Key responsibilities & accountabilities

Overseeing the management of annual and ad-hoc projects for all schemes on the team such as renewals, benefit statements, pension increases, life styling, trustee's reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.

Scrutinising the client work of other less experienced pensions administration team members.

Monitoring accuracy performance and SLAs for the team, including activity and client performances, and taking action to ensure targets are met.

Liaising with Operations Manager regarding appraisals and regular catch up meetings. Conducting some appraisals and catch up meetings including regular mentoring meetings with staff on probation.

Attending and actively contributing ideas to team meetings.Job Requirements

Knowledge & experience

Able to demonstrate an expert knowledge of pensions administration activities and can apply this knowledge to any scheme.

Previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC) schemes including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases.

Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration.

Previous supervisory or work flow management experience is required ideally including performance monitoring, appraisals, recruitment etc.

Third party pensions administration experience preferred, although strong all-round experience within an in house pensions department which is not purely process driven will be considered.

Previous presentational experience is desirable to assist with prospect pitches and trustee meetings.

IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPointTraining, education & qualification

Educated to a minimum of A Level or Degree or equivalent standard.

Ideally a minimum of three C grades or above at A Level or equivalent qualification.

Strong Maths and English GCSE or equivalent qualification - minimum grade B.

Significant progression within a relevant pension's qualification e.g. CPC/QPA/DPC/RPC/APMI (or applicants deemed qualified by experience would be considered).Skills, abilities & personal qualities

Critical criteria:

Effective management skills including awareness of management processes and motivation of staff.

Outstanding communicator, able to communicate effectively, professionally and concisely in writing, face to face and over the telephone with internal and external contacts.

An eagerness to take on responsibility and adopt a flexible approach when work pressures are high.

An ability to manage conflicting demands on ones time and able to work to tight deadlines.

Able to delegate work priorities to less experienced staff.

Capable of anticipating, resolving and owning problems, identifying solutions to management as and when required.Desirable

Sound commercial and business awareness.

Contributes towards non-client activities (such as technical sub-committees)

Reference: 210627211

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