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Support Analyst

Posted on Aug 15, 2019 by CV-Library

Whiteley, Hampshire, United Kingdom
Wholesale Trade
Immediate Start
Annual Salary
Full-Time
Support Analyst

Location - Whiteley

Full time - Mon to Fri - 9am to 5.30pm

Salary discussed on application

Excellent Compnay benefits

We have an opportunity for a Support Analyst which will be part of a team based in Fareham working for a blue-chip client

The skills and experience you ideally have:

Supporting tickets, liaising with clients, experience with remote connected sessions with clients.

A degree in an IT-related field or equivalent experience of working within an IT company/department and delivering software support.

A logical approach to problem solving and the ability to solve problems without precedence.

Self-directing, results orientated, positive, determined, motivated and inclusive.

A working knowledge of:

Microsoft SQL Server and SQL scripting

Document Management systems

Microsoft Office 2013 or later

IT networking and infrastructure for medium/large businesses

The ability to communicate technical information to non-IT clients and colleagues

Desirable

Experience of delivering chargeable work and/or implementation of software.

Microsoft Exchange

Active Directory

Windows Terminal Services / Citrix

Benefits

Company Pension Scheme

The Company operates a pension scheme into which the Employer is required to automatically enrol you under the Pensions Act 2008 from your start date.

The Employer will make an additional contribution of the same amount to the pension scheme capped at 6%

The Employer reserves the right to amend, substitute or withdraw the pension scheme at any time in its absolute discretion.

Life Assurance - 4 x salary

Holidays

Entitlement will be 25 working days paid holiday plus bank holidays.

If this is of interest please contact me for further details regards Jason Pocock

Reference: 210614499

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