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Account Specialist

Posted on Aug 15, 2019 by Adecco

New York, NY 10001
Customer Service
Immediate Start
Annual Salary
Full-Time
Adecco is currently assisting a local client in their search to fill an exciting Account Specialist in New York NY! Apply now if you meet the qualifications listed below!
Salary $40K-$44K/Year
Responsibilities:
Provides Customer Service
by interacting with customers to provide information and answer questions about the company's products and services; by processing customer purchase orders; by resolving complaints and complex service delivery issues in a timely manner; by identifying customer needs or problems and troubleshooting in a timely manner.
Supports Sales Functions
by corresponding with customers to provide information about the Companies products; by developing strong product and customer knowledge; by coordinating sample inventory products; by sending sample product as requested by existing or potential customers;
Coordinates Transportation of Goods
by providing all relevant paperwork for shipping customer orders; by ensuring the accuracy of all documentation for customers, warehouses, freight carriers, and distributors; by arranging all transportation relevant to distribution, shipping and delivery of customer orders.
Performs General Departmental Duties
by answering and routing phone calls to the appropriate parties; by writing and distributing reports and other correspondence; by accurately filing and maintaining documents; and by performing administrative duties as needed.

Requirements:
-4 year degree from a college/university preferably in a related major
-Some customer service work experience or background
-Friendly and professional demeanor
-Detail oriented and strong communication and organization skills
-Ability to work in a team-based environment
-Computer literate in MS Office, in particular, Word, Excel, and Power Point
-Preferred, but not a requirement - Fluent in speaking, reading, and writing Spanish
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Reference: 745665628