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Patient Accts Rep, Bilingual (English/Spanish) - OB/GYN Practice, Rale

Posted on Aug 14, 2019 by WakeMed

Raleigh, NC 27601
Professional Services
Immediate Start
Annual Salary
About WakeMed
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-being of our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communities we serve. WakeMed is a leader in cardiac and vascular care, women s and children s services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children s Hospital, Women s Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children s Emergency Departments and a Level 1 Trauma Center. WakeMed s team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employed by WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit .

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information
***Please note that a verbal and written English/Spanish language assessment is required for this position.***

The Patient Accounts Representative, Bilingual is responsible for the check in and out process of patients presenting for medical appointments. Responsible for accurately entering and verifying identified data into the electronic medical record. Ensures patients receive exceptional customer service, answers patient calls, completes scheduling duties and complete insurance verification. Individual is orally and in written form fluent in English and Spanish. All duties are performed either in English or Spanish, as required by the clients and departmental needs. Simple translation tasks and interpretation at the basic or intermediate level may be required. Understands the needs of the organization and supports the missions, values and management of WakeMed Physician Practices.

Experience Requirements :
1 Year Healthcare Required - And Scheduling Preferred
Education Required :
High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Associate's Degree Related Field Preferred
Licensure/Certification Requirements :
Hours of Work : M-Th 7:30am-430pm, F 7:30am-1230pm
Weekend Requirements : No Weekends
Call Requirements : none

Reference: 745474138