System and AV Support Engineer
Posted on Aug 14, 2019 by Disys Technical and Consulting Kft
We seek a dedicated System and AV Support Engineer to be deployed on site, with our client, an US IT strategic investor - facilitator that promotes cutting-edge technologies in the innovative start up space.
The successful candidate will demonstrate system support capabilities for both end user IT requirements, network and peripherals in their London West End office. The candidate must also demonstrate proficiency in ensuring that the client's sophisticated Audio-Visual conferencing systems meet on demand connectivity to ensure seamless transatlantic communications through-out the extenuated working day.
As the ideal candidate you will demonstrate reliability; a professional demeanour, personable with good client facing soft-skills as the local representative of DISYS. You will possess a natural problem solving, thinking on your feet initiative to quickly meet the array of daily technical challenges as the first level of support. Learn new technologies. You will demonstrate flexibility in deployment consistent with the nature of the business.
Our SOW with this client is both US and UK. A DISYS US based PM will oversee.
Key responsibilities include;:
Provisioning of that equipment. Onboarding- verify AD group, image as needed, provisioning requirements. Manage acceptance & verified by the resource using checklist
Provisioning international travel devices
Comply to security polices, and configure, may require hardware setup
Organize different tiers of access and/or hardware; reset/reimaged upon return.
Maintenance and upkeep of in use hardware
Manage procurement for replacement hardware.
Install software or applications as needed
AV Conference room and peripheral upkeep and maintenance.
Troubleshoot issues with the equipment.
General maintenance (paper/toner/etc.).
Specific Audio-Visual technology requirements are to support and ensure conference connectivity that includes Philips & Planar screens; Creston. Mercury Room System; Mercury Swivel Mount Kit, Cisco Telepresence; VTC Video Connectivity; HDMI Transmitter/Receiver; Cisco WebEx Room Kit; Codec Plus Quad Camera. ESS WITH 8X5XNBD Spark Kit Plus W Codec Plus Quad
Initial 12-month contract with full utilisation.