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Staff Field Application Engineer

Posted on Aug 14, 2019 by TE Connectivity

Troy, MI 48083
Engineering
Immediate Start
Annual Salary
Full-Time


TE is now one of the largest sensor companies in the world, with innovative sensor solutions that help customers transform concepts into smart, connected creations. TE's unmatched portfolio of intelligent, efficient and high-performing sensor solutions are used for customers across several industries, from automotive, industrial and commercial transportation and aerospace and defense, to medical solutions and consumer applications.

Job Overview

TE Connectivity's Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.

Key Tasks

Demand Creation:
  • Identify the needs of the customer as early as possible
  • Gather all information needed to make the design input available as complete as possible.
  • Work out, prepare and present TE proposals (product selection, design solutions and project objectives)
  • Gain, correctly interpret and apply to customer information, internal data and research results (markets, competition, technology roadmaps, trends)
  • Support development, testing, evaluation of TE products within customer applications

Project Management:
  • Interface between the TE Engineering design team and the customer to ensure that both sides understand the requirements and have all needed information available
  • Coordination and early involvement of and on-time communication with all involved TE internal departments (account manager, engineering, production, project management, marketing, etc.)
  • Ensure on time customer delivery of all information, including samples and supporting design and product verification activities
  • Provide regular project status updates to the involved parties, especially the Account Manager

Customer Relationship and Support:
  • Continuously caring for a good trusting relationship between the customer and TE
  • Stay in permanent contact with the customer and report project status and feedback
  • Attend project meetings and conduct regular customer calls and presentations
  • Do problem solving and assessing technical complaints
  • Support quality teams in solving problems with TE products with on-site evaluation and detailed discussion with customers
  • Provide technical consultancy and advice
  • Develop product design requirements with tie off with customers and TE teams

Key Goals & Objectives:
  • Project Pipeline identification and conversion
  • New Product Stream development, implementation in current and new platforms
  • Drive Extraordinary Customer Experience - Exceed customer expectations
  • Teaming with other Field Engineers, Development Engineers and Product Managers to drive content per unit


Qualifications

Key Qualifications, Experiences & Knowledge:
  • Must have at minimum a bachelor's of engineering degree- electronics / electrical with mechanical aptitude preferred
  • Minimum one to three years professional level engineering experience or present technical proven interest and capabilities
  • Must have demonstrated successful understanding and some level of experience in project management
  • Understanding of Core Business Acumen
  • Previous experience in technical sales desired and/or Appliance industry experience
  • Develop a deep and broad knowledge of the Tyco Electronics' technology and product portfolio and the markets they serve
  • Core understanding of stamping, molding, plating, assembly processes
  • Ability to gain the relevant market standards and key product design requirements
  • Excel, Word expertise with project management and opportunity pipeline data base experience a plus

Particular Skills & Abilities Required:
  • The ability to understand and work out complex technical solutions with current and new products and technologies
  • Capability of creative, analytical and structured thinking with the ability to execute on priorities
  • Strong interpersonal and influencing skills and the ability to build strong, credible relationships with multiple organization functions (inside TE and at customers)
  • Strong project management skills
  • Strong presentation skills
  • Ability to meet and exceed targets
  • Ability to identify and pursue new business opportunities in line while impacting TE product roadmaps and customer platforms

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Competencies

Values: Integrity, Accountability,Teamwork, Innovation

Reference: 745217106