Epicor Applications Support Analyst
Posted on Aug 14, 2019 by PureEdge Lighting
DESCRIPTION OF BASIC FUNCTIONS AND RESPONSIBILITIES
Performs semi-routine and moderately complex activities of the Enterprise Resource Planning (ERP) Epicor System (version 9 to be upgraded to 10.2). Responsible for researching, analysing, and supporting the issues related to the multiple modules within Epicor. This position provides the development and maintenance support across the entire ERP system. Modules include but are not limited to Sales, Production, Material, Financial, Manufacturing and General Ledger. Tests ERP layout to ensure the system is meeting departmental and overall Company needs.
Excellent written and verbal communication skills. 3-5 years of experience as an Epicor Applications Analyst Strong attention to detail. Ability to work with limited supervision and in a team environment. Ability to work overtime as necessary.
Works on simple to complex ERP projects. Collaborates with the internal ERP users and Senior Management Assists in identifying business process gaps and opportunities for improvement. Maintains project progress logs and reports progress to management Collaborate with (internal and external) IT services to implement changes to systems needed to meet business and financial reporting requirements. Test and validate systems upgrades, patches, modifications, and modules. Provides and/or arranges the training to end users. Understand and collaborate with all departments for all major aspects of Epicor and ensure that users are using it appropriately and receive the proper training. Work with management to ensure that issues that are identified with the system and its use are being addressed appropriately and in a timely manner. Other requests/projects, as assigned.
To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. Critical thinking and problem-solving skills, including the ability to identify problems, develop action plans and resolve issues 3-5 years related experience and/or training or an equivalent combination of education and experience with Epicor. 2-5 Years ERP experience. Preferred college degree in information systems Effectively communicate and understand job instructions both verbally and written in the English language.
Competitive pay Health, dental & vision insurance Matching 401(k) plan Transit Benefits Program No Recruiters, No Phone Calls, No E-Mails