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Learning Experience Designer

Posted on Aug 13, 2019 by DaVita Medical Group

Denver, CO 80202
IT
Immediate Start
Annual Salary
Full-Time

As a Learning Experience Designer on the Teammate Experience and Development team, you'll design and develop solutions for strategic, high-priority, teammate-related solutions. Projects will focus on all aspects of the teammate experience, from how we attract top talent to ensuring our teammates can deliver their best work and be the best version of themselves.

We join our teammates in operations, process improvement, and program design to develop solutions that support learning, onboarding, performance management, advancement and leadership development. You are a highly- motivated self-starter who has a passion for people and is interested in helping meet the needs of our workforce so we can meet the needs of our business. You'll join a multidisciplinary team to create, manage, promote and curate multi-channel content that drives behavior change and delivers business results.

As a Learning Experience Designer you will:

  • Approach every project with a human-centered, design thinking mindset

  • Blend marketing strategies, creative copywriting and instructional design to create actionable learning

    campaigns

  • Know how (and when) to design content that's pushed vs. pulled and write calls to action that lead to

    measurable behavior change

  • Use the Action Mapping process to create deliverables that emphasize action while minimizing cognitive

    load and seat time

  • Utilize a mix of multi-channel communication strategies that slipstream into our teammate workflows

  • Work with operations and business leaders to curate content that's personalized to role-based personas

  • Facilitate the creation of crowd-sourced content and create a marketing strategy that drives engagement

  • Manage and execute on every aspect of a project from concept to completion with speed and accuracy

    You're a great fit for this role if you have:

  • 5+ year experience in design consultancy, communications or marketing

  • Proven contribution to marketing or learning campaigns that have been implemented in the real world

  • Expertise in human-centered design and/or design thinking

  • Proficiency in a relevant design discipline such as Systems, Business, Industrial, Graphic, or Interaction

    You're an even better fit for this role if you:

  • Have expertise in the health care industry

  • Can write content that speaks authentically to the wide-variety of our teammate personas

  • Thrive in a culture of self-direction and ambiguity

  • Have experience in adult learning principles and change management

  • Explore innovative solutions while respecting stakeholder deadlines

  • Can strike a balance between teammate experience and our organization's ability to implement and scale

What's the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With DaVita Medical Group, HealthCare Partners, The Everett Clinic, Northwest Physicians Network, MountainView Medical Group and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact and professional success. We're changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life's best work.(SM)

Careers with OptumCare. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you'll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Reference: 744942102