Posted on Aug 13, 2019 by Met Life
Role Value Proposition:
Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate security, and global innovation. This role, for a Sr. Administrator, will perform core processing and administrative functions including day to day client services and administrative support to customers and responding to client requests. Perform significant financial transactions in an accurate and timely manner, process individual and corporate account transactions, and prepare reports for internal and external customers.
- Address and resolve complex and critical client escalation issues.
- Perform complex tasks independently for a portfolio of accounts.
- Manage relationships and complex tasks for a portfolio of assigned accounts
- Maintains data integrity, facilitates cash flow transactions of Separate Accounts, and provides reporting services on account activity.
- Provides relationship and account management services to key clients and National Accounts.
- Performs other duties as assigned or required.
- High School diplomas
- 3+ yrs. related experience
- Bachelor s degree
- 5+ yrs. related experience
- FINRA Series 6 preferred
- Proficient oral/written communication skills.
- Strong problem solving and analysis.
- Strong multi-tasking and prioritization.
- Moderate knowledge of group products, services and systems.
- Strong customer satisfaction focus.
At MetLife, we re leading the global transformation of an industry we ve long defined. United in purpose, diverse in perspective, we re dedicated to making a difference in the lives of our customers.
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
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Requisition #: 111137