CMDB Expert - German Speaker - Freelance - Basel/Hybrid

Robson Bale Ltd

Posted on Apr 24, 2024 by Robson Bale Ltd
Basel, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project

CMDB Expert - German Speaker - Freelance - Basel/Hybrid

Robson Bale are looking for a German Speaking CMDB Expert to come on board for an initial 6 month contract in Basel.

6 months, market rate

Candidates MUST speak German for this role

Tasks and Responsibilities

Requirements Analysis and Stakeholder Engagement:

  • Capture requirements and expectations of stakeholders.
  • Identify relevant IT and OT systems, processes, and data to be integrated into the CMDB.
  • Establish a communication plan to regularly inform and involve stakeholders.

Design and Architecture:

  • Design the structure and architecture of the enhanced CMDB system considering identified requirements and integrations (data validation tools).
  • Define data standards, classifications, and relationships between configuration items.
  • Develop a concept for integrating external providers and complying with SLAs and KPIs.

Implementation and Testing:

  • Implement the enhanced CMDB solution according to the design and architecture.
  • Conduct comprehensive testing to ensure functionality, data integrity, and performance of the CMDB.
  • Validate integrations with external providers and monitor compliance with SLAs and KPIs.

Training:

  • Conduct training and workshops for staff to familiarize them with the enhanced CMDB system and updated SACM processes.

Transition and Operations:

  • Plan the transition from the old to the new CMDB solution and ensure all data is migrated correctly.
  • Monitor the operation of the enhanced CMDB and make adjustments as needed to optimize performance and data quality.
  • Establish regular review and improvement cycles.

Monitoring:

  • Establish a system to monitor SLAs and KPIs to measure CMDB performance and compliance with service agreements.

Requirements

  • Minimum of 5 years of experience in IT Service Management, Configuration Management, or related field.
  • Proven experience in requirements analysis and stakeholder engagement.
  • Strong background in designing and architecting IT systems, particularly CMDB solutions.
  • Experience in implementing and testing CMDB solutions, ensuring functionality, data integrity, and performance.
  • Familiarity with integrating external providers and ensuring compliance with SLAs and KPIs.
  • Previous involvement in training and workshops for staff on CMDB systems and SACM processes.
  • Demonstrated ability to plan and execute transitions between CMDB solutions, including data migration.
  • Experience in monitoring and optimizing CMDB performance and data quality.
  • Proven track record in establishing and maintaining systems for monitoring SLAs and KPIs.
  • Excellent communication and interpersonal skills for capturing requirements and engaging stakeholders effectively.
  • Strong analytical and problem-solving skills for designing CMDB structures and addressing integration challenges.
  • Proficiency in data standards, classifications, and relationship management within CMDB systems.
  • Ability to develop and implement concepts for integrating external providers and ensuring SLA and KPI compliance.
  • Project management skills for planning, executing, and monitoring CMDB implementation projects.
  • Capacity to conduct comprehensive testing and validation of CMDB solutions and integrations.
  • Ability to conduct training sessions and workshops to educate staff on CMDB systems and processes.
  • Detail-oriented mindset with a focus on data accuracy and quality assurance.
  • Strong organizational skills for planning transitions, monitoring operations, and establishing review cycles.
  • Proficiency in using monitoring tools and systems to track CMDB performance and compliance metrics.

6 months, market rate

Candidates MUST speak German for this role

CMDB Expert - German Speaker - Freelance - Basel/Hybrid


Reference: 2751114308

https://jobs.careeraddict.com/post/90042496

This Job Vacancy has Expired!

Robson Bale Ltd

CMDB Expert - German Speaker - Freelance - Basel/Hybrid

Robson Bale Ltd

Posted on Apr 24, 2024 by Robson Bale Ltd

Basel, Switzerland
IT
Immediate Start
Annual Salary
Contract/Project

CMDB Expert - German Speaker - Freelance - Basel/Hybrid

Robson Bale are looking for a German Speaking CMDB Expert to come on board for an initial 6 month contract in Basel.

6 months, market rate

Candidates MUST speak German for this role

Tasks and Responsibilities

Requirements Analysis and Stakeholder Engagement:

  • Capture requirements and expectations of stakeholders.
  • Identify relevant IT and OT systems, processes, and data to be integrated into the CMDB.
  • Establish a communication plan to regularly inform and involve stakeholders.

Design and Architecture:

  • Design the structure and architecture of the enhanced CMDB system considering identified requirements and integrations (data validation tools).
  • Define data standards, classifications, and relationships between configuration items.
  • Develop a concept for integrating external providers and complying with SLAs and KPIs.

Implementation and Testing:

  • Implement the enhanced CMDB solution according to the design and architecture.
  • Conduct comprehensive testing to ensure functionality, data integrity, and performance of the CMDB.
  • Validate integrations with external providers and monitor compliance with SLAs and KPIs.

Training:

  • Conduct training and workshops for staff to familiarize them with the enhanced CMDB system and updated SACM processes.

Transition and Operations:

  • Plan the transition from the old to the new CMDB solution and ensure all data is migrated correctly.
  • Monitor the operation of the enhanced CMDB and make adjustments as needed to optimize performance and data quality.
  • Establish regular review and improvement cycles.

Monitoring:

  • Establish a system to monitor SLAs and KPIs to measure CMDB performance and compliance with service agreements.

Requirements

  • Minimum of 5 years of experience in IT Service Management, Configuration Management, or related field.
  • Proven experience in requirements analysis and stakeholder engagement.
  • Strong background in designing and architecting IT systems, particularly CMDB solutions.
  • Experience in implementing and testing CMDB solutions, ensuring functionality, data integrity, and performance.
  • Familiarity with integrating external providers and ensuring compliance with SLAs and KPIs.
  • Previous involvement in training and workshops for staff on CMDB systems and SACM processes.
  • Demonstrated ability to plan and execute transitions between CMDB solutions, including data migration.
  • Experience in monitoring and optimizing CMDB performance and data quality.
  • Proven track record in establishing and maintaining systems for monitoring SLAs and KPIs.
  • Excellent communication and interpersonal skills for capturing requirements and engaging stakeholders effectively.
  • Strong analytical and problem-solving skills for designing CMDB structures and addressing integration challenges.
  • Proficiency in data standards, classifications, and relationship management within CMDB systems.
  • Ability to develop and implement concepts for integrating external providers and ensuring SLA and KPI compliance.
  • Project management skills for planning, executing, and monitoring CMDB implementation projects.
  • Capacity to conduct comprehensive testing and validation of CMDB solutions and integrations.
  • Ability to conduct training sessions and workshops to educate staff on CMDB systems and processes.
  • Detail-oriented mindset with a focus on data accuracy and quality assurance.
  • Strong organizational skills for planning transitions, monitoring operations, and establishing review cycles.
  • Proficiency in using monitoring tools and systems to track CMDB performance and compliance metrics.

6 months, market rate

Candidates MUST speak German for this role

CMDB Expert - German Speaker - Freelance - Basel/Hybrid

Reference: 2751114308

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