Service Desk Engineer

Ventula Consulting

Posted on Apr 17, 2024 by Ventula Consulting
Portbury, Somerset, United Kingdom
IT
Immediate Start
£30k - £38k Annual
Full-Time
Service Desk Engineer - Manufacturing Company - £38k + Package

2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable.

This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic.

Overview:
  • Permanent role with a salary of up to £38k basic + benefits package.
  • Fully onsite position, no hybrid options available.
  • Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team.
  • Working hours are Monday-Friday, 8:00am - 4:30pm.
  • Available for out of hours support for any critical production issues.

Requirements:
  • Experience providing 2nd line technical support and desk side support
  • Windows Server/Print Services
  • Active Directory
  • Advanced knowledge in Computer Hardware
  • Advanced knowledge in Common Software applications
  • Advanced knowledge in Microsoft Operating system
  • Proficient knowledge in Printer Hardware
  • Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices
  • Proficient knowledge in Ticketing software
  • Microsoft Office & Office 365 applications

Desired Skills:
  • VMware virtualisation knowledge.
  • Network and server hardware and components IT qualifications may include
  • A+ Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in desktop area
  • Microsoft Office Specialist (MOS) certification

Reference: 2748646492

https://jobs.careeraddict.com/post/89907687

This Job Vacancy has Expired!

Ventula Consulting

Service Desk Engineer

Ventula Consulting

Posted on Apr 17, 2024 by Ventula Consulting

Portbury, Somerset, United Kingdom
IT
Immediate Start
£30k - £38k Annual
Full-Time
Service Desk Engineer - Manufacturing Company - £38k + Package

2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable.

This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic.

Overview:
  • Permanent role with a salary of up to £38k basic + benefits package.
  • Fully onsite position, no hybrid options available.
  • Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team.
  • Working hours are Monday-Friday, 8:00am - 4:30pm.
  • Available for out of hours support for any critical production issues.

Requirements:
  • Experience providing 2nd line technical support and desk side support
  • Windows Server/Print Services
  • Active Directory
  • Advanced knowledge in Computer Hardware
  • Advanced knowledge in Common Software applications
  • Advanced knowledge in Microsoft Operating system
  • Proficient knowledge in Printer Hardware
  • Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices
  • Proficient knowledge in Ticketing software
  • Microsoft Office & Office 365 applications

Desired Skills:
  • VMware virtualisation knowledge.
  • Network and server hardware and components IT qualifications may include
  • A+ Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in desktop area
  • Microsoft Office Specialist (MOS) certification

Reference: 2748646492

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