3rd Line Support

CACI Network Services

Posted on Apr 17, 2024 by CACI Network Services
Stevenage, Hertfordshire, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

3rd Line support

  • Ideally, the candidate should have over 3-5 years of experience working with Cisco UC Environments
  • Cisco CCNA or CCNP Collaboration certification is advantageous
  • Management of Datacentre Equipment including Cisco Rack Servers like BE7000H, UCS-C220, UCS-C240, etc.
  • VMware ESXi Management and VM Administration
  • Administration of Cisco UC Servers (Cisco Unified Communication Manager, Cisco Unified IM and Presence, Cisco Unity Connection)
  • Experience in administration of Cisco Expressway Clusters
  • Administration of Cisco SBCs (Cisco Unified Border Elements)
  • Strong understanding of SIP Protocol, ability to analyse SIP Traces, and administration of Cisco Endpoints (Deskphones and Videoconferencing Systems)
  • Ability to independently implement changes on the Cisco UC Platform (System upgrades, Certificate Renewals, etc.)
  • Understanding of Call Routing on Cisco CUCM
  • Ability to analyse and troubleshoot problems in the Cisco UC Environment and 3rd-party applications
  • Handling and support of technical escalations with Vendors
  • Desired: Experience with Cisco Rooms
  • Desired: Experience with Cisco Meeting Server and troubleshooting

Reference: 2748536814

https://jobs.careeraddict.com/post/89899536

This Job Vacancy has Expired!

CACI Network Services

3rd Line Support

CACI Network Services

Posted on Apr 17, 2024 by CACI Network Services

Stevenage, Hertfordshire, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

3rd Line support

  • Ideally, the candidate should have over 3-5 years of experience working with Cisco UC Environments
  • Cisco CCNA or CCNP Collaboration certification is advantageous
  • Management of Datacentre Equipment including Cisco Rack Servers like BE7000H, UCS-C220, UCS-C240, etc.
  • VMware ESXi Management and VM Administration
  • Administration of Cisco UC Servers (Cisco Unified Communication Manager, Cisco Unified IM and Presence, Cisco Unity Connection)
  • Experience in administration of Cisco Expressway Clusters
  • Administration of Cisco SBCs (Cisco Unified Border Elements)
  • Strong understanding of SIP Protocol, ability to analyse SIP Traces, and administration of Cisco Endpoints (Deskphones and Videoconferencing Systems)
  • Ability to independently implement changes on the Cisco UC Platform (System upgrades, Certificate Renewals, etc.)
  • Understanding of Call Routing on Cisco CUCM
  • Ability to analyse and troubleshoot problems in the Cisco UC Environment and 3rd-party applications
  • Handling and support of technical escalations with Vendors
  • Desired: Experience with Cisco Rooms
  • Desired: Experience with Cisco Meeting Server and troubleshooting

Reference: 2748536814

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